Director of Operations

Sunrise Telecom Inc; Greencastle (IN); On-site; USD 70,000 - 100,000; Full time

Job summary

Sunrise Telecom Inc. in Greencastle, Indiana, seeks an experienced operations leader to manage day-to-day activities across regional operations, supervise staff, and maintain safety, quality, and profitability.

The role requires 10+ years in operations management, strong organizational skills, careful attention to schedules, and proficiency with Word, Excel and Outlook. A high school diploma is required.

Qualifications

• 10+ years operations management experience in the field.
• Organized professional with a pleasant phone manner and excellent organizational skills.
• Proficient with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Supervise all aspects of business from supplies to staff and production.
• Confirm quality of work and quantity at the end of each day.
• Maintain performance standards and metrics of crews.
• Oversee day-to-day performance of staff.
• Ensure safety practices and HR policies are followed.
• Maintain contract and/or performance schedules.
• Provide project support as directed.
• Perform other related work to achieve goals.

Skills

Organizational skills

Project support

Staff supervision

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Immediate Supervisor: Vice President of Operations

Position: Exempt Non-Exempt

General Job Summary:

Responsible for all aspects of day-to-day operations of one or more regions of business.

Principal duties and Responsibilities:

• Supervise all aspects of business from supplies to staff and production.
• Confirm quality of work being done and quantity done at the end of each day.
• Responsible for maintaining acceptable performance standards and metrics of crews.
• Maintain contract and/or performance schedule.
• Oversee day-to-day performance of staff.
• Responsible for supervising efficiency of all administrative functions necessary including but not limited to ordering and tracking of supplies, billing, hours, safety documents, etc.
• Ensure safety practices and procedures and human resource policies and procedures are being followed at all times.
• Financial responsibility for all offices in assigned region with the goal of maximum profitability.
• Makes recommendations to owner for improvements on operations and responsible for implementing approved ideas.
• Perform other related work as assigned using available resources to achieve established goals.

Position Requirements:

• High School Diploma
• Organized and motivated to provide project support as directed
• Conscientious professional who has a pleasant phone manner and excellent organizational skills
• 10+ years operations management experience in the field
• Proficient in Microsoft Office products, specifically Word, Excel and Outlook

(This is not a complete listing of all duties and responsibilities. Other duties as indicated by the supervisor/manager may also apply.)