Director of Operations

Sunrise Telecom Inc; Chillicothe (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

Sunrise Telecom Inc seeks an experienced operations manager to oversee day-to-day operations in one or more regions. You will supervise staff, ensure safety, quality, and adherence to schedules, and drive profitability across offices.

Responsibilities include managing supplies, tracking hours and billing, maintaining HR and safety documents, and proposing improvements to operations to the owner. Strong leadership and MS Office proficiency required.

Qualifications

• Organized and detail-oriented with ability to support projects as directed.
• Excellent organizational skills and a pleasant phone manner.
• 10+ years of operations management experience in the field.
• Proficient in MS Office (Word, Excel, Outlook) and basic IT literacy.

Responsibilities

• Supervise all aspects of business from supplies to staff and production.
• Confirm quality of work and quantity at day end.
• Maintain performance standards and metrics for crews.
• Maintain contract and/or performance schedule.
• Oversee day-to-day staff performance and administrative tasks.

Skills

Organized

Phone etiquette

Operations leadership

MS Office

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Immediate Supervisor: Vice President of Operations

Position: Exempt Non-Exempt

General Job Summary:

Responsible for all aspects of day-to-day operations of one or more regions of business.

Principal duties and Responsibilities:

• Supervise all aspects of business from supplies to staff and production.
• Confirm quality of work being done and quantity done at the end of each day.
• Responsible for maintaining acceptable performance standards and metrics of crews.
• Maintain contract and/or performance schedule.
• Oversee day-to-day performance of staff.
• Responsible for supervising efficiency of all administrative functions necessary including but not limited to ordering and tracking of supplies, billing, hours, safety documents, etc.
• Ensure safety practices and procedures and human resource policies and procedures are being followed at all times.
• Financial responsibility for all offices in assigned region with the goal of maximum profitability.
• Makes recommendations to owner for improvements on operations and responsible for implementing approved ideas.
• Perform other related work as assigned using available resources to achieve established goals.

Position Requirements:

• High School Diploma
• Organized and motivated to provide project support as directed
• Conscientious professional who has a pleasant phone manner and excellent organizational skills
• 10+ years operations management experience in the field
• Proficient in Microsoft Office products, specifically Word, Excel and Outlook

(This is not a complete listing of all duties and responsibilities. Other duties as indicated by the supervisor/manager may also apply.)