Director of Operations

Correctional Health Partners, LLC; Denver (CO); Hybrid; USD 130,000 - 150,000; Full time

Benefits offered by this job

401(k) plan

Medical, dental, and vision benefits

Flexible spending

Paid time off

Paid holidays

Tuition reimbursement

Job summary

Correctional Health Partners, LLC is seeking a Director of Operations to lead day-to-day operations, drive strategic initiatives, and oversee multiple divisions with a focus on efficiency and quality. This hybrid role requires regular Denver office attendance and occasional travel, with a competitive benefits package.

Ideal candidates bring 5+ years of leadership in operations or healthcare management, strong budgeting and analytics skills, and ability to collaborate with the CEO and senior

Qualifications

• Master's degree preferred or combination of degree and experience.
• Experience leading operations or healthcare management teams.
• Strong writing and editing skills and budget management.

Responsibilities

• Direct and oversee daily operations across all divisions.
• Develop and implement operational strategies aligned with goals.
• Ensure compliance with regulations and standards.
• Collaborate with CEO on strategic plans and initiatives.
• Monitor performance and drive improvements in efficiency.

Skills

Leadership

Strategic thinking

Financial analysis

Project management

Communication

Change management

Team development

Education

Master's degree preferred

Bachelor's degree in Business Admin / Operations / Healthcare mgmt

Tools

Microsoft Office Suite

Job description

Location: Colorado Only,Predominately remote, but attendance will be required at Denver office regularly. Interview process may include a writing or presentation component.

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Position Summary

The Director of Operations is responsible for leading and managing the organization's day-to-day operations to ensure operational excellence, efficiency, profitability, and alignment with strategic objectives. Reporting directly to the Chief Executive Officer (CEO), this position provides leadership and oversight to six division managers and is accountable for driving organizational performance, standardizing processes, fostering cross-functional collaboration, and ensuring exceptional customer and employee experiences.

The Director of Operations serves as a key member of the leadership team and acts as a strategic partner to the CEO in implementing company initiatives, achieving business goals, and supporting sustainable growth.

This is the ideal position for a candidate looking for a leadership role with room to grow.

Reporting Structure: Reports To: Chief Executive Officer (CEO)

Direct Reports

• Contract and Regulatory Manager (Account Management, HIPPA compliance)
• Quality Management Administrator
• Data/Analytics Manager
• Human Resources Generalist
• IT Manager

Operational Leadership

• Direct and oversee daily operations across all assigned divisions.
• Provides oversight to all project management areas, including IT operations and development, audit compliance, division implementations, bid opportunities and response materials, client onboarding, etc.
• Develop and implement operational strategies that support organizational goals and growth initiatives.
• Establish and maintain consistent operating standards, policies, and procedures throughout the organization.
• Monitor operational performance and implement improvements to increase efficiency, productivity, and quality.

Team Leadership and Management

• Address operational challenges through effective problem-solving and decision-making.
• Evaluate direct report staff according to performance management policies, including bi-annual formal evaluations, one-on-one meetings and division meetings.
• Ensure division managers comply with performance management policies within their divisions if applicable.

Strategic Planning

• Collaborate with the CEO to develop and execute strategic plans and organizational initiatives.
• Translate company objectives into actionable operational plans.

Process Improvement and Compliance

• Evaluate business processes and implement best practices to improve efficiency and effectiveness.
• Ensure compliance with all applicable regulations, policies, and industry standards.

Communication and Stakeholder Management

• Serve as a liaison between the CEO and division leadership teams.
• Promote effective communication across all levels of the organization.
• Collaborate with internal and external stakeholders to support operational objectives.
• Provide regular updates, reports, and recommendations to the CEO.

Key Performance Indicators (KPIs)

The Director of Operations may be evaluated on:

• Achievement of operational goals and strategic initiatives
• Revenue growth and profitability targets
• Operational efficiency improvements
• Employee engagement and retention
• Safety and compliance performance
• Process improvement outcomes

Qualifications

Preferred Education

• Master's degree preferred or a combination of degree and experience.
• Bachelor’s Degree in Business Administration, Operations Management, Organizational Leadership, Healthcare Management, Managed Care, or related field. Experience at the same or comparable level as Director of Operations may be considered as a degree substitute.

Experience

• Minimum of 5 years of progressive leadership experience in operations or healthcare management.
• Minimum of 3 years managing leaders or multi-department/division operations.
• Demonstrated success leading teams, managing budgets, and implementing operational improvements.
• Experience working directly with executive leadership.

Knowledge, Skills, and Abilities

• Exceptional leadership and team development capabilities.
• Excellent analytical, financial, and problem-solving skills.
• Strong strategic planning and execution skills.
• Strong writing and editing skills.
• Strong project management and organizational abilities.
• Effective communication and interpersonal skills.
• Ability to lead a multi-generational workforce.
• Ability to manage multiple priorities in a fast-paced environment.
• Knowledge of performance management systems and operational metrics.
• Proficiency in Microsoft Office Suite and relevant business management software.

Core Competencies

• Leadership
• Strategic Thinking
• Accountability
• Operational Excellence
• Change Management
• Decision-Making
• Communication
• Customer Focus

This position operates in a home office professional environment and will require regular attendance at the south Denver office. There may also be intermittent travel between customer sites, or other business opportunities.

Executive Position Overview

The Director of Operations is the CEO's primary operational leader, responsible for ensuring that all divisions operate efficiently, consistently, and strategically. This role balances day-to-day operational oversight with long-term planning, creating the infrastructure, accountability, and leadership necessary to achieve organizational success.

Correctional Health Partners offers a professional atmosphere, competitive salaries, and a full range of benefits

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Benefits we provide include:

• 401(k) plan.
• Medical, dental, and vision benefits.
• Flexible spending, medical, and dependent care plans are available.
• Paid time off, up to 28 days per year based on tenure and position, and Sick Time.
• Paid holidays: we recognize 12 holidays.
• Education tuition reimbursement.

Salary Range: $130,000.00 to $150,000.00 Annually, dependent on experience

Correctional Health Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.