Director of Operations

Career Placement & Recruiting; Boston (MA); Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

Career Placements & Recruiting seeks an accomplished Director of Operations to translate strategic goals into strong day-to-day execution. You will lead cross-functional teams and drive efficiency, profitability, and service delivery across core operations.

The role requires a hands-on leader with a deep understanding of people, processes, financial performance and technology, able to identify inefficiencies and guide growth through change.

Qualifications

• 8+ years of progressive operations, management or business leadership experience.
• Experience leading teams at senior manager or director level.
• Proven track record of improving processes and performance.
• Strong budgeting, financial metrics and KPI reporting knowledge.
• Experience developing high-performing teams and guiding growth.

Responsabilités

• Provide leadership and oversight across core business operations and teams.
• Develop and execute plans to improve productivity, profitability, and service delivery.
• Set clear performance expectations and monitor KPIs.
• Partner with senior leadership on budgeting, forecasting and resource planning.
• Review processes and SOPs to identify improvement opportunities.
• Lead managers and teams with accountability and development.
• Use data to identify trends, risks, and opportunities.
• Coordinate initiatives across departments including sales, finance, customer service, technology, and admin.
• Evaluate and implement systems and technology for scalability.
• Manage multiple projects and priorities toward organizational goals.
• Identify opportunities to improve operating margins and performance.
• Communicate results, challenges and recommendations to executive leadership.

Connaissances

Operations leadership

Team leadership

Budgeting & KPIs

Strategic thinking

Communication skills

Formation

Bachelor's degree or equivalent

Description du poste

Career Placements & Recruiting works with organizations seeking experienced professionals for leadership and management opportunities across a variety of industries. We are currently building our network of accomplished operations leaders for Director-level opportunities with growing and established organizations.

The Director of Operations plays a key role in translating organizational goals into strong day-to-day execution. This position is well suited for a hands-on leader who understands how people, processes, financial performance, and technology work together to drive results.

Successful candidates will bring a strong operational mindset, sound business judgment, and the ability to identify inefficiencies, solve complex problems, and lead teams through continued growth and change.

Position Overview

Career Placements & Recruiting works with organizations seeking experienced professionals for leadership and management opportunities across a variety of industries. We are currently building our network of accomplished operations leaders for Director-level opportunities with growing and established organizations.

The Director of Operations plays a key role in translating organizational goals into strong day-to-day execution. This position is well suited for a hands-on leader who understands how people, processes, financial performance, and technology work together to drive results.

Successful candidates will bring a strong operational mindset, sound business judgment, and the ability to identify inefficiencies, solve complex problems, and lead teams through continued growth and change.

Key Responsibilities

• Provide leadership and oversight across core business operations and functional teams
• Develop and execute plans to improve productivity, efficiency, profitability, and service delivery
• Establish clear performance expectations and monitor operational KPIs
• Partner with senior leadership on budgeting, forecasting, resource planning, and business priorities
• Review existing processes, workflows, and SOPs to identify opportunities for improvement
• Lead managers and team members while promoting accountability, professional development, and strong performance
• Use operational and financial data to identify trends, potential risks, and areas of opportunity
• Coordinate initiatives across departments including sales, finance, customer service, technology, and administration
• Evaluate and implement systems, technology, and process improvements that support scalability
• Manage multiple projects and priorities while maintaining focus on organizational objectives
• Identify opportunities to improve operating margins and overall business performance
• Communicate operational results, challenges, and recommendations to executive leadership
  

What We're Looking For

• 8+ years of progressive operations, management, or business leadership experience
• Previous experience leading teams at the senior manager, director, or comparable level
• Demonstrated success improving business processes and operational performance
• Strong understanding of budgets, financial metrics, KPIs, and performance reporting
• Experience managing and developing high-performing teams
• Strong analytical, problem-solving, and decision-making capabilities
• Comfortable working with technology, business systems, and data
• Ability to balance strategic priorities with hands-on execution
• Strong interpersonal, communication, and leadership skills
• Bachelor's degree preferred or equivalent relevant professional experience
  

Placement Note

Specific responsibilities, scope, and compensation vary based on company size, industry, and location. Our team works closely with candidates to ensure alignment between experience, goals, and opportunity.