Director of Operational Technology & Live Event Infra

Milwaukee Bucks; Milwaukee (WI); On-site; USD 180,000 - 230,000; Full time

Benefits offered by this job

Health benefits

401K with company match

Pet Insurance

Paid parental leave

Unlimited PTO

Professional Development (AntlerAcadem

Employee Resource Groups

Discounts (Milwaukee Bucks/NBA)

Parking and Phone Allowance

Job summary

The Milwaukee Bucks are seeking a Director of Operation Technology to lead the strategic and operational management of our technology ecosystem at Fiserv Forum and related venues. You will supervise a team of 10+ staff and contractors, partnering with multiple departments to meet performance targets and service levels.

You will manage vendor relationships, oversee RFIs/RFPs, and drive cost efficiency while advancing cybersecurity, data protection, and regulatory compliance.

Qualifications

• Bachelor of Science degree; MIS/CS/Engineering desirable.
• 3 years in a supervisory role actively managing technology staff.
• Leadership skills including staff acquisition and development.
• Ability to learn new methods and transformative technology products.
• Experience in Infrastructure oversight and automation.
• Ability to formally manage technology capital assets, track service history and analyze and submit for technology refresh.
• Experience running formal RFIs and RFPs.
• Strong knowledge of IT infrastructure, networking, and cloud platforms (AWS, Azure).
• Wireless and wireline networks; Storage, Compute and Virtualization; Point of Sale Systems; A/V platforms (Crestron experience desired); Access control; Video Security Systems; IPTV.
• Experience with cybersecurity frameworks and enterprise tools; Cyber certification desired.
• Experience with technology budget planning and management, business case development, cost management, procurement, and vendor negotiation skills.
• Understanding of data protection regulations.
• Able to work a flexible schedule including nights, weekends, and holidays; travel as needed.

Responsibilities

• Develop IT strategy & roadmap aligned with organizational goals.
• Manage Infrastructure, Cyber and Live Events teams, including hiring, mentoring, and performance.
• Create and enforce IT policies for security, data privacy, and system use.
• Budget management, including capital planning, cost forecasting, and vendor contracts.
• Evaluate and implement new technologies to improve efficiency and scalability.
• Ensure regulatory compliance (NBA, GDPR, AI regulations as they evolve).
• Be the main liaison to the NBA League office for new basketball technology, regulations and best practices.
• Develop and execute technology to monitor system performance, disaster recovery readiness, and incident response.
• Collaborate with executives to support digital transformation and business initiatives.
• Other responsibilities as assigned.

Skills

Leadership

Staff development

Problem solving

Communication

Education

Bachelor of Science

Tools

AWS

Azure

IPTV

Job description

The Milwaukee Bucks are seeking a Director of Operation Technology to lead the strategic and operational management of our technology ecosystem at Fiserv Forum and related venues. You will supervise a team of 10+ staff and contractors, partnering with multiple departments to meet performance targets and service levels.

You will manage vendor relationships, oversee RFIs/RFPs, and drive cost efficiency while advancing cybersecurity, data protection, and regulatory compliance.