Arena Security & Access Control Operator

Milwaukee Bucks; Milwaukee (WI); On-site; USD 25,000 - 33,000; Part time

Job summary

The Arena Operations Control Operator position at the Milwaukee Bucks is a part-time role focused on the daily security of Fiserv Forum. You will manage access control, monitor building systems, and maintain incident logs.

The job requires strong English skills, adaptable thinking, and the ability to work a flexible schedule including nights and weekends. Responsibilities include greeting guests, issuing passes, coordinating with facilities staff, and responding to emergencies.

Qualifications

• Must read, write and understand English clearly.
• Observe safety procedures and use safe work practices.
• Adapt to changes and resolve problems promptly.
• Recognize emergencies and act to protect people and property.
• Make sound judgments within policies and procedures.

Responsibilities

• Monitor and regulate pedestrian traffic to maintain security.
• Verify identification and credentials for entrants.
• Welcome guests, assist with arena services, and issue visitor passes.
• Monitor entry/exit of staff, vendors, guests, and tenants.
• Distribute keys and radios; perform radio checks and CCTV maintenance.
• Communicate building issues to facilities and leadership via email/phone/radio.
• Maintain shift logs and incident reports.
• Answer calls and provide information to inquiries.
• Assess security and safety and monitor fire/burglary systems.
• Observe cameras and document notable activity in logs.
• Attend meetings; perform other duties as assigned.

Skills

English proficiency

Safety awareness

Problem solving

Emergency response

Independent judgment

Reading/writing information

Security systems

Communication

Teamwork

Confidentiality

Multitasking

Education

High school diploma or GED

Tools

VICTOR / C-CURE 9000

MS Office (Word/Excel/Outlook)

Job description

The Arena Operations Control Operator position at the Milwaukee Bucks is a part-time role focused on the daily security of Fiserv Forum. You will manage access control, monitor building systems, and maintain incident logs.

The job requires strong English skills, adaptable thinking, and the ability to work a flexible schedule including nights and weekends. Responsibilities include greeting guests, issuing passes, coordinating with facilities staff, and responding to emergencies.