Director of Operational Excellence & Quality Innovation

The CSP Group; St. Louis (MO); On-site; USD 120,000 - 180,000; Full time

Job summary

The CSP Group in Missouri is seeking its first Director of Quality & Continuous Improvement to design and build a best-in-class operational excellence program. The role is a hands-on, strategic manufacturing leadership position focused on scaling quality and CI across the organization.

You will architect the quality program, establish standards and metrics, and lead cross-functional improvements to enhance productivity, quality, and margins while maintaining entrepreneurial speed and customer

Qualifications

• Significant experience leading continuous improvement or quality programs in manufacturing.
• Experience designing or transforming a continuous improvement program or quality system.
• Exposure to mature operating systems and best practices in world-class manufacturing.

Responsibilities

• Architect and implement a scalable quality management system.
• Establish quality standards, controls, documentation, metrics, and accountability.
• Strengthen processes for incoming materials, production quality, finished products, nonconformances, CAPA, and supplier quality.
• Move from reactive to proactive quality management.
• Develop a multiyear roadmap for continuous improvement and quality.
• Lead enterprise-wide improvements across functions to improve end-to-end processes.
• Build a disciplined process for problem solving, root cause, and sustaining improvements.
• Create ownership for quality and continuous improvement across the company.
• Coach leaders on structured problem-solving and process discipline.
• Communicate business rationale for new processes and gain cross-functional buy-in.

Skills

Lean manufacturing

Six Sigma

Root-cause analysis

Process mapping

Performance management

Structured problem-solving

Change-management

Job description

The CSP Group in Missouri is seeking its first Director of Quality & Continuous Improvement to design and build a best-in-class operational excellence program. The role is a hands-on, strategic manufacturing leadership position focused on scaling quality and CI across the organization.

You will architect the quality program, establish standards and metrics, and lead cross-functional improvements to enhance productivity, quality, and margins while maintaining entrepreneurial speed and customer