Director of Operational Excellence & Cross-Functional Impact

AbbVie; Downey (CA); On-site; USD 188,000 - 298,000; Full time

Benefits offered by this job

Wellness budget

Retirement matching

Job summary

AbbVie is seeking an Operations Director in Downey, CA to lead high-stakes projects and coach junior directors. The role emphasizes problem solving, cross-functional collaboration, and steady leadership across time zones.

Expect a substantial salary and a clear path for advancement within AbbVie, with emphasis on reliability, strategic thinking, and a hands-on approach to project delivery. Downey-based, on-site environment with a focus on executive-level performance.

Qualifications

• Proven ability to collaborate across teams and time zones.
• Strong interpersonal skills and positive presence.
• Sharp attention to detail in fast-paced environments.
• Active listening and effective communication in real-world settings.

Responsibilities

• Coach newer director teammates through initial projects.
• Detect customer service regressions before they escalate.
• Maintain AbbVie account stability during high-volume periods.
• Manage stress across multiple time zones and tools.
• Own projects from kickoff to final delivery.
• Keep stress-management documentation up to date.

Skills

Cross-functional collaboration

Relationship building

Attention to detail

Active listening

Problem solving

Calm under pressure

Job description

AbbVie is seeking an Operations Director in Downey, CA to lead high-stakes projects and coach junior directors. The role emphasizes problem solving, cross-functional collaboration, and steady leadership across time zones.

Expect a substantial salary and a clear path for advancement within AbbVie, with emphasis on reliability, strategic thinking, and a hands-on approach to project delivery. Downey-based, on-site environment with a focus on executive-level performance.