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The Director of Nursing (DON) at NTACHC leads nursing services to ensure safety, quality and regulatory compliance across sites. You will supervise nursing staff, oversee education, audits, and care coordination in collaboration with the CMO and Senior Management.
You will develop policies, manage performance evaluations, and maintain NCQA PCMH readiness, HIPAA compliance, and inventory controls, while guiding teams to deliver patient-centered care and continuous improvement.
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1. Ensures that the practice of nursing within NTACHC is of the safest, highest possible quality. Nursing is defined as the non-laboratory clinical duties performed by all RN’s, LVNs, CMAs, and MAs. This will be accomplished by collaboration with the Chief Medical Officer (CMO) to establish appropriate in-service training, educational lectures for the nursing staff, and the development/monitoring of audit tools and quality of care reports and logs.
2. Ensures that the practice of care coordination and nursing care delivery within special programs at NTACHC is of the highest possible quality. Care Coordination is defined as the non-laboratory, non-bedside clinical duties performed by all RNs, LVNs and CMAs. Special programs are defined as medical programs, typically made possible by grant funding, to improve targeted health outcomes.
3. In collaboration with CMO and Corporate Compliance Officer, contributes to and monitors the annual Patient Centered Medical Home (PCMH) reports for compliance of sustaining National Committee for Quality Assurance (NCQA) PCMH recognition, UDS measures/reports, and HEDIS measures/reports, care plan management, and HRSA requirements.
4. Keeps CMO informed of all significant nursing issues including but not limited to any proposed policy or procedural changes, staff realignment, disciplinary actions, etc.
5. Provide oversight of key nursing staff to ensure effective onboarding, orientation, development and training of new and existing clinical employees.
6. Reviews resumes, credentials, and participates in interviews of nursing applicants with CMO and HR. Responsible for maintaining current credentials for nursing and nursing support staff on file with Human Resources
7. Participates in three-month, six-month and annual evaluations of nursing staff, with input from Team Provider, Compliance and Quality Officer and/or CMO also.
8. In conjunction with CMO will perform periodic audits to determine deficiencies in nursing performance and care coordination at all sites for existing nursing department staff and new hires, which includes but is not limited to:
9. In collaboration with CMO, develops and maintains Emergency Response (including Code Blue scenarios) plans, protocol, staffing and equipment to execute these responses, as necessary; also, to ensure the staff is trained with drills scheduled with agreed upon intervals with CMO to maintain proficiency in our plans.
10. In collaboration with CMO, develops and maintains Disaster Preparedness plans and ensures appropriate resources including staffing, equipment and supplies to carry out plans as necessary; also, to ensure the staff is trained with drills scheduled with agreed upon intervals with CMO to maintain proficiency in our plans.
11. In collaboration with designated person for inventory management, ensures inventory of medical supplies, in-house medications, immunizations, equipment and calibration and monthly inventory reports are completed as required.
12. Oversees the management and ensures compliance of NTACHC’s vaccine program (including TVFC/ASN and Private stock vaccines) and reporting requirements for the clinic.
13. Participates in Performance Improvement/Risk Management activities by identifying areas needing improvement and taking action to achieve goals.
15. Performs other duties as assigned.
1. Develops and implements nursing service objectives, policies and procedures to maintain quality nursing care.
2. Determines staffing levels and monitors for adequacy in provision of nursing care.
3. Oversees administrative functions in Nursing Department.
4. Recommends and collaborates in in-service education programs to promote staff development.
5. Monitors the quality and type of care provided at all nursing units.
6. Show empathy and interest in patients of all socio-economic conditions.
7. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served.
8. The individual must demonstrate knowledge of the principles of growth and development over the life span.
9. Must be able to identify and categorize each patient’s age‑specific grouping of needs, such as those for infant, adolescent, or geriatric patients.
10. Assist in NTACHC policy development and management of organizational policies and procedures.
The Director of Nursing (DON) is responsible for oversight of the nursing department including its quality of care, infection control, risk management, policies and standard operating procedures, care coordination, and patient‑centered special programs.
Provide leadership, direction, and management in the position’s duties with utmost customer care, compassion, and integrity in supporting the quality of care for the patients and the community.