Director of National Accounts

Performance Contracting Group; Lackmans (KS); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Employee stock ownership plan (ESOP)

401(k) retirement plan with match

Competitive pay and incentive bonus

Job summary

Performance Contracting Group is seeking a Director of National Accounts to align customer engagement strategies and drive growth across branches. You will work cross-functionally with Operations, Branch Leadership, Labor Relations, and Project Teams to deliver results and cultivate client relationships.

You will identify top accounts, lead product-line implementation, and develop a comprehensive business development strategy.

Qualifications

• 10–15 years of business development experience with proven revenue growth.
• Bachelor’s degree in Construction Management, Construction Science, Business/Marketing or related field, or equivalent work experience.
• Ability to travel to multiple branch locations as needed.

Responsibilities

• Identify and prioritize top accounts across regions to drive growth.
• Lead implementation of PCG product lines within identified accounts.
• Develop and execute a comprehensive national accounts strategy across branches.
• Collaborate with Operations, Branch Leadership, Labor Relations, and Project Teams to ensure cohesive client delivery.
• Build and maintain sustainable relationships with key customers and prospects.
• Analyze market and customer data to drive targeted outreach and opportunities.
• Develop corrective action plans and best practices for account management.
• Represent PCG in client meetings and cross-functional planning sessions.

Skills

Business development

Strategic relationship building

Education

Bachelor's degree in Construction Management/Construction Science/Business or related field

Job description

Company Overview

Performance Contracting Group is a national employee-owned specialty contractor that offers quality services and products to the commercial, industrial, and non-residential construction markets. We are committed to recruiting, developing, and advancing employees from a diversity of backgrounds and experiences, as well as supporting a culture of safety and inclusiveness that allows you to contribute to your fullest potential. We place high value on training and professional development, encouraging you to broaden and strengthen your unique skill sets so you can fully realize your potential.

Performance Contracting Inc is seeking a Director of National Accounts.

The Director of National Accounts plays a pivotal role in aligning customer engagement strategies, driving organizational growth initiatives, and ensuring cohesive execution across branches. This individual will work cross-functionally with internal stakeholders including Operations, Branch Leadership, Labor Relations, and Project Teams to deliver targeted results and build sustainable client relationships.

Responsibilities

• Identify and prioritize top/target customers across the region.
• Lead the implementation of 1PCG product lines within identified accounts.
• Drive targeted customer acquisitions through strategic outreach.
• Coordinate with General Contractor (GC), EPC's and Mechanical leadership for consistent client approaches.
• Monitor and analyze the effectiveness of branch customer engagement events.
• Conduct analysis into challenging and successful customer/project experiences:
• Develop Corrective Action Plans (CAPs) and best practices.
• Assign and support branch-level ownership and accountability.
• Collaborate with Operations to design and execute regional growth plans (e.g., Glazing, Scaffold).
• Identify and promote PCG's unique value proposition to new and existing customers.
• Develop and implement a comprehensive business development strategy aligned with organizational goals.
• Work closely with Branch Leadership and Labor Relations to ensure consistent and aligned union engagement strategies.
• Assess and evaluate construction materials and methodologies for performance and cost-effectiveness.
• Identify and pursue pre-fabrication opportunities in collaboration with relevant stakeholders.
• Analyze inefficiencies in project delivery and recommend strategic adjustments to improve competitive edge.
• Establish standardized CRM procedures and reporting expectations across all branches.
• Identify and empower Branch Champions to leverage key customer relationships.
• Actively participate in branch sales meetings, strategic planning sessions, customer events, and milestone reviews.
• Work with project teams to ensure continuity throughout the entire project.

Basic Requirements

• At least 10 - 15 years of experience with business development skills.
• Preference in industrial and power construction or experience on the PCI scopes of work.
• Bachelor's degree in Construction Management, Construction Science, Business/Marketing or related field, or comparable work experience.
• Ability to travel up to different branch locations.

Preferred Requirements

• Ability to create instant credibility, generate interest and articulate PCI's value proposition.
• Detail oriented with excellent follow-up skills.
• Strong oral and written communication skills.
• Ability to work in a fast-paced team environment.
• Superb customer service skills.
• Critical thinking and problem-solving skills.
• Ability to multitask.
• Ability to build strong relationships with customers.
• Ability to use multiple lead generation tools such as LinkedIn and other online tools.

Benefits

At Performance Contracting, our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life.

In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer:

• Competitive pay
• Incentive bonus plan
• Employee stock ownership plan (ESOP)
• 401(k) retirement savings plan with match
• Medical, prescription drug, dental, and vision insurance plans with flexible spending account option
• Life insurance, AD&D, and disability benefits
• Employee assistance program (EAP)
• Flexible paid time off policy and paid holidays

PCG provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

PCG is a background screening, drug-free workplace. In accordance with the provisions of Tennessee Code Annotated (T.C.A.), Title 50, Chapter 9, PCG's Drug-Free Workplace Program includes drug and alcohol testing as part of the hiring process and throughout employment, as applicable.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.