Director of Multi-Site Operations & Performance

USA Vein Clinics, Vascular, Fibroid and Oncology Centers; Northbrook (IL); On-site; USD 115,000 - 145,000; Full time

Benefits offered by this job

PTO

Health

Dental

Vision

401k

Job summary

USA Clinics Group in Northbrook, IL is seeking a Director of Operations to drive continuous operational improvement across business and clinical operations under the guidance of the SVP of Operations.

In this role you will define and track KPIs, enhance patient experience, implement performance dashboards and standardized workflows, and collaborate with HR, Compliance, Training and regional leads to ensure aligned operations and strong staff performance.

Qualifications

• 7+ years in multi-site healthcare operations (ambulatory, urgent care, or outpatient) required.
• Strong command of compliance, risk mitigation, and field team leadership.
• Experience leading managers across regions or states.
• Operational mindset with comfort in data, dashboards, and scaling processes.

Responsibilities

• Drive continuous operational improvement across business and clinical operations under SVP of Operations.
• Define and track KPIs, patient experience, and business team productivity.

Skills

Operations leadership

Data analytics

KPI tracking

Tools

Dashboards

Job description

USA Clinics Group in Northbrook, IL is seeking a Director of Operations to drive continuous operational improvement across business and clinical operations under the guidance of the SVP of Operations.

In this role you will define and track KPIs, enhance patient experience, implement performance dashboards and standardized workflows, and collaborate with HR, Compliance, Training and regional leads to ensure aligned operations and strong staff performance.