Director of Maritime Operations

Massachusetts Maritime Academy, Inc; Fort Lauderdale (FL); Vor Ort; USD 120.000 - 160.000; Vollzeit

Zusammenfassung

Water Taxi in Fort Lauderdale, FL seeks a Director of Operations to lead the safe, reliable daily operation of its passenger fleet, oversee captains, deckhands, and dock staff, and drive service execution, crew readiness, training, safety, and regulatory compliance.

This on-site role will partner with Engineering on vessel readiness, startup/shutdown procedures, maintenance priorities, and service-recovery plans to support growth and exceptional guest experiences.

Qualifikationen

• Valid USCG Master credential for steam or motor vessels of not more than 100 gross tons, or higher.
• Current FCC radio operator license, TWIC, CPR certification, and recognized first‑aid certification.

Aufgaben

• Direct daily maritime operations across Pompano, Fort Lauderdale, Hollywood, Miami, and future service areas, ensuring vessels depart safely and on schedule.
• Monitor real‑time operations; resolve delays, staffing gaps, weather impacts, dock issues, and service disruptions; communicate timely updates to employees, leadership, and guests.
• Own vessel deployment, crew scheduling, route and stop execution, docking standards, dock security, and Manager‑on‑Duty coverage.
• Partner with Engineering on vessel readiness, startup and shutdown procedures, maintenance priorities, and service‑recovery plans.

Kenntnisse

Leadership

Problem-solving

Communication

Coaching

Documentation

Conflict-management

Decision making under pressure

Teamwork

English proficiency

Ausbildung

USCG Master credential

FCC radio operator license

CPR certification

First-aid certification

High school diploma or equivalent

Tools

MS Word

MS Excel

Jobbeschreibung

Water Taxi in Fort Lauderdale, FL seeks a Director of Operations to lead the safe, reliable daily operation of its passenger fleet, oversee captains, deckhands, and dock staff, and drive service execution, crew readiness, training, safety, and regulatory compliance.

This on-site role will partner with Engineering on vessel readiness, startup/shutdown procedures, maintenance priorities, and service-recovery plans to support growth and exceptional guest experiences.