The Director- Manufacturing is the operational backbone of our end-to-end DC Equipment Fabrication & Assembly managed service engagement, driving integrated planning, reporting discipline, and cross-functional coordination to maintain schedule integrity, cost control, and decision transparency. Supported by centralized Project Coordinators and Program-level Business Analysts, this role translates executive-level strategy into site-level execution across all production workstreams and ensures consistent throughput, material readiness, and workforce performance across an accelerated production ramp.
Key Responsibilities
- Integrated Planning & Coordination — Drive cross-functional coordination across Fabrication, Assembly, and Logistics workstreams, ensuring alignment of production execution with material flow, workforce deployment, and shift coverage.
- Reporting Discipline & KPI Management — Establish and maintain structured daily/weekly reporting cadences with KPI visibility, tracking throughput, quality, labor performance, and inventory flow. Own the evolution of dashboards from v1 (baseline visibility) through v2 (refined, cross-functional, improved accuracy).
- Workforce Deployment Oversight — Coordinate workforce deployment across the hiring ramp plan, ensuring alignment to production roles, ramp schedules, SOPs, and safety standards. Manage workforce organization including Shift Managers, Superintendents (1:100 ratio), Foremen (1:3 ratio to Working Leads), and Working Leads (1:10 staff ratio).
- Production Lifecycle Management — Oversee execution of fabrication, assembly, testing, and integration activities aligned to production schedules. Conduct issue triage, troubleshooting, and escalation while maintaining system, material, and operational readiness across all workstreams.
- Governance Execution — Facilitate operational reviews, KPI reviews, and executive reporting. Maintain structured logs, dashboards, and production trackers. Drive continuous improvement through data analysis and structured feedback loops
- Phase Gate Management — Own milestone delivery across multiple phases of a defined master schedule.
- Stakeholder Management — Serve as the primary operational liaison between Insight Global governance, client site leadership, and functional Operations Managers, ensuring decision transparency and aligned execution priorities.
- Documentation & Process Standardization — Ensure development, validation, and version control of all operational documentation including SOPs, work instructions, safety procedures, and training materials through SME-led workshops and structured review cycles.
Required Qualifications
- 7+ years of program management experience in manufacturing, production operations, or managed service delivery environments
- Demonstrated ability to manage multi-workstream programs with 200+ resources across multiple shifts
- Strong proficiency in KPI/SLA frameworks, dashboard development, and data-driven performance management
- Experience with production ramp planning, workforce mobilization, and operational documentation (SOPs, work instructions)
- Proficiency in project management tools, reporting platforms, and structured governance methodologies
- Excellent communication skills with the ability to drive cross-functional alignment across technical and operational teams
- Bachelor's degree in Engineering, Operations Management, Industrial Engineering, or related field
Preferred Qualifications
- PMP, PgMP, or equivalent program management certification
- Experience in data center, semiconductor, or advanced manufacturing environments
- Familiarity with CMMS systems, WMS platforms, and production tracking tools