Director of Luxury Showroom Experience

Cambria; United States; Remote; USD 110,000 - 154,000; Full time

Benefits offered by this job

Health and Dental Insurance

Paid Time Off

7 paid Holidays

401(k) plus matching

Discretionary Profit Sharing

Flexible Spending Account

Life, Supplemental Life, and Discount

Referral Program

Tuition Reimbursement

Employee Assistance Program

Employee Discount and Professional Dev

Job summary

Cambria is seeking a Director, Showroom Experience to elevate the customer journey across 25+ Showrooms and Galleries, turning spaces into luxury consultative environments that reflect the Cambria brand. You will lead strategic showroom initiatives, enhance satisfaction, loyalty, and sales while partnering with marketing, real estate, and operations.

You will drive lead generation and traffic, implement KPI tracking at the location level, manage resources, and travel regularly to optimize

Qualifications

• Bachelor's degree in marketing, business, or related field.
• Requires 5+ years in retail sales with management experience.
• Proficient in Google Suite, Microsoft Office, and Salesforce.

Responsibilities

• Develop operational best practices across retail operations for staff execution and accountability.
• Travel to locations regularly to gain insights and address issues.
• Drive strategies to increase foot traffic and improve conversion at showrooms.
• Partner with Marketing, Real Estate and Operations to optimize spaces for business.

Skills

Retail sales

Education

Bachelor's degree

Tools

Salesforce

Google Suite

Microsoft Office

Job description

Cambria is seeking a Director, Showroom Experience to elevate the customer journey across 25+ Showrooms and Galleries, turning spaces into luxury consultative environments that reflect the Cambria brand. You will lead strategic showroom initiatives, enhance satisfaction, loyalty, and sales while partnering with marketing, real estate, and operations.

You will drive lead generation and traffic, implement KPI tracking at the location level, manage resources, and travel regularly to optimize