Director of Logistics Operation

Confidential; California (MO); On-site; USD 120,000 - 200,000; Full time

Job summary

An e-commerce organization seeks a Director of Operations Logistics to oversee the delivery process to B2B customers in North America. This leadership role involves managing 3PL partners to ensure timely deliveries, program governance, and compliance with industry standards. Candidates should have extensive experience in FMCG and logistics systems, along with strong financial acumen and leadership skills.

Qualifications

• 10+ years of experience in FMCG organizations.
• Proven experience handling multiple nodes or 3PL.
• Ability to travel up to 50% of the time.

Responsibilities

• Lead delivery processes for B2B customers.
• Manage 3PL partners and ensure timely delivery.
• Direct rollout of logistics systems and compliance.

Skills

3PL transformation

FMCG experience

OMS/WMS integrations

Financial literacy

People leadership

Education

PMP / Prince2 or Lean Black Belt preferred

Job description

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We are an e-commerce organization that distribute beauty and other lifestyle products throughout the world. The main role of this individual would be to own the delivery process to our B2B customers in North America - signing up and looking after 3PL partners in order to ensure on-time in-full delivery to our new and existing retail partners across U.S. and Canada.

Key Responsibilities

Program Governance

• Master Gantt
• RAID log
• Budget
• Look after weekly steering committee in dealing with expanding into new B2B customers
• Prepare monthly CEO / board packs

Network and Building Out 3PL

• Select sites
• Manage request for proposals, negotiate contracts
• Maintain OTIF or other scorecards as required by our retail partners

System and Data

• Direct the rollout of DMS/WMS/EDI
• Ensure auto-ASN, FEFO and BI dashboards are in place

Regulatory Compliance

• Coordinate filings including but not limited to MoCRA / CNF, French language labelling
• Set up NRI tax filings
• Set up and manage quarterly mock-recall drills

Commercial Enablement

• Orchestrate go-live with KAMs
• Ensure operational costs are aligned to tiered-markup supply pricing

People and Organization

• Lead a cross-functional team with up to 10 people
• Deliver SOPs and training to direct team and other stakeholders

Qualifications

• 10+ years of experience in FMCG organizations with proven experience in handling multiple nodes and/or 3PL transformation
• Hands-on experience with OMS/WMS integrations, EDI 850/856, GS1, OTIF scorecards
• Proven experience in delivering at least one U.S. or Canadian top retail compliance program such as Walmart SQEP, Target POL or the equivalent at Shoppers Drug Mart
• PMP / Prince2 or Lean Black Belt preferred
• Financial literacy and fluency —cap-ex business cases, duty economics, MPF/drawback.
• The individual may travel up to 50% of the time

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Supply Chain

• Industries

  Retail and Manufacturing

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