Director of Licensing & Standards Excellence

NYC Taxi & Limousine Commission; New York (NY); On-site; USD 140,000 - 190,000; Full time

Job summary

The New York City Taxi and Limousine Commission seeks an Executive Director to oversee Licensing and Standards, including Driver, Vehicle, and Base Licensing, plus the Fitness Review and QA/Compliance units. The role demands strategic transformation, data-driven decision making, and cross-functional leadership acrossNYC’s regulated for-hire transportation ecosystem.

Ideal candidates have multi-level management experience, the ability to streamline processes, and the capacity to guide teams with

Qualifications

• Master's degree with relevant field and 18 months in executive/supervisory capacity.
• Bachelor's degree with four years of progressive management/administrative experience.
• Alternate combinations with required supervisory experience as described in the job posting.

Responsibilities

• Create efficiency plans and lead improvement projects.
• Identify processes for automation and provide guidance.
• Establish performance standards and train staff and supervisors.

Skills

Executive leadership

Cross-functional PM

Process improvement

Data-driven decisions

Coaching & mentoring

Education

Master's degree in economics/finance/ accounting / business / public admin

Bachelor's degree + 4 years experience

Associate degree + 6 years experience

Job description

The New York City Taxi and Limousine Commission seeks an Executive Director to oversee Licensing and Standards, including Driver, Vehicle, and Base Licensing, plus the Fitness Review and QA/Compliance units. The role demands strategic transformation, data-driven decision making, and cross-functional leadership acrossNYC’s regulated for-hire transportation ecosystem.

Ideal candidates have multi-level management experience, the ability to streamline processes, and the capacity to guide teams with