Director of Legal Operations

LHH; Glendale (CA); On-site; USD 145,000 - 175,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Performance-based discretionary bonus

Merit increases

Job summary

LHH provides a strategic leadership opportunity as Director of Legal Operations to oversee and optimize its legal support functions for a high-volume plaintiffs’ litigation practice. You will lead the legal assistants and paralegals, align staffing with case deadlines, and drive operational excellence across the firm.

In this role, you’ll implement policies, leverage technology such as Litify, and mentor teams to enhance efficiency, accuracy, and compliance.

Qualifications

• Proven experience as Legal Operations Manager or Director in a law firm.
• Experience scaling a plaintiff’s litigation practice; wage-and-hour or class action preferred.
• Strong knowledge of legal technology, processes, and case management systems.

Responsibilities

• Oversee daily operations of legal assistants and paralegals across matters.
• Mentor and evaluate staff; manage workload and development.
• Develop policies and standardize workflows firmwide.
• Collaborate with attorneys to align staff with deadlines and court requirements.
• Monitor case management systems for accuracy and timely filings.

Skills

Leadership

Operations management

Process improvement

Team supervision

Stakeholder collaboration

Education

Business Administration

Human Resources

Legal Studies

Tools

Litify

Job description

Compensation: $145,000 - $175,000 per year DOE

Employment Type: Full-Time

Our client, a growing and highly successful plaintiffs' litigation firm, is seeking an experienced Director of Legal Operations to oversee and optimize its legal support operations. This leadership role is responsible for managing the firm's legal assistant and paralegal teams, driving operational excellence, and ensuring seamless support across a high-volume litigation practice.

Responsibilities

• Oversee the daily operations of the legal assistant and paralegal teams, ensuring efficient, high-quality support across all active litigation matters.
• Supervise, mentor, and evaluate legal assistants and paralegals, providing guidance on performance, workload distribution, and professional development.
• Develop and implement policies, procedures, and best practices to standardize legal support functions and case workflows firmwide.
• Partner with attorneys to ensure legal support staff are properly staffed and aligned with case deadlines, court requirements, and discovery demands.
• Monitor case management systems and legal support workflows to ensure accuracy, compliance, and timely completion of filings and discovery.
• Identify and implement opportunities to improve efficiency, technology use, and training within the legal support department.

Qualifications

• Proven experience as a Legal Operations Manager, Director of Legal Operations, or similar role.
• Experience helping to grow and scale a plaintiff’s litigation practice
• Strong knowledge of legal operations, technology, and process improvement, preferably within wage-and-hour or class action litigation.
• Experience with legal technology and case management software, such as Litify or similar industry-standard platforms.
• Bachelor’s degree in Business Administration, Human Resources, Legal Studies, or a related field.
• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Opportunity for Performance Based Discretionary Bonus & Merit Increases

Equal Opportunity Employer/Veterans/Disabled

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance