Director of Large-Scale Event Programs

American Express Global Business Travel; Jefferson City (MO); On-site; USD 67,000 - 124,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Learning platform access

Inclusion Groups & community

Job summary

American Express Global Business Travel in the United States is seeking a seasoned Team Leader to run the program team for large corporate meetings and events. You will own planning, budgeting, scheduling, and client delivery from kickoff through onsite execution, including the flagship annual conference.

You will manage a cross-functional team of meeting managers, coordinators, and specialists, ensuring accurate forecasts, strong client relations, and timely status reporting.

Qualifications

• Eight or more years delivering large corporate meetings and events.
• At least three years leading a team of meeting professionals.
• Experience on a dedicated account team under a client SOW.
• Ownership of multimillion dollar program budgets with forecasts.
• Delivery of large conferences with thousands of attendees.
• Advanced Cvent proficiency and data privacy discipline.
• Proficiency with Smartsheet for project tracking.
• Executive client presence for planning meetings and updates.

Responsibilities

• Lead the account program team, including managers and coordinators.
• Own delivery from planning kickoff to onsite execution and close.
• Serve as client's primary delivery contact with cadence and reports.
• Own program budgets from estimate to reconciliation and reporting.
• Manage master timeline and milestones across programs.
• Oversee registration, housing, attendee communications, and data integrity.
• Lead supplier and venue management across hotels, DMOs, and partners.
• Oversee onsite delivery with staffing, run of show, and leadership huddles.
• Maintain program documentation and post program debriefs.
• Partner with Head of Event Operations on planning, scope, and risks.

Skills

Meeting leadership

Team management

Budget management

Client relationship management

Forecasting & reconciliations

Cvent proficiency

Smartsheet experience

Executive presence

Tools

Cvent

Smartsheet

Job description

American Express Global Business Travel in the United States is seeking a seasoned Team Leader to run the program team for large corporate meetings and events. You will own planning, budgeting, scheduling, and client delivery from kickoff through onsite execution, including the flagship annual conference.

You will manage a cross-functional team of meeting managers, coordinators, and specialists, ensuring accurate forecasts, strong client relations, and timely status reporting.