F&B Operations Lead for Large Corporate Events

American Express Global Business Travel; Washington (District of Columbia); On-site; USD 55,000 - 103,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Professional development

Job summary

American Express Global Business Travel is seeking an Hospitality Operations Specialist to own food and beverage strategy and delivery for a dedicated account, from menu concepts through banquet event orders, onsite execution, and final reconciliation.

The role requires five or more years of F&B management for large corporate events, strong negotiation and budgeting skills, and the ability to coordinate with venues, the Experience Studio team, and executives.

Qualifications

• Five or more years managing food and beverage for large corporate meetings and events.
• Fluency with banquet event orders, guarantees, attrition clauses, service charges, and how catering contracts bill.
• Experience owning a food and beverage budget line and reconciling it.
• Ability to negotiate with venues and read venue contracts.
• Experience in venue/supplier sourcing, RFP responses, or cost models.
• Knowledge of room sets, show flow, schedules, labor rules.
• Strong written communication.
• Strong client presence and ability to present recommendations to stakeholders.
• Independent and organized; ability to split time between a dedicated account and studio work.
• Preferred: CMP/CPCE or related credential.

Responsibilities

• Own the food and beverage plan for every program on the dedicated account, with menus and beverage strategy aligned to program objectives and budget.
• Serve as primary contact for hotel and venue catering teams, review and approve banquet event orders, and ensure venues meet terms.
• Manage dietary, allergen, and accessibility requirements across every function, from intake through onsite verification.
• Track guarantees and consumption vs. minimums; surface financial exposure before it becomes a charge.
• Negotiate minimums, service charges, corkage, and labor fees; lead the F&B budget line and reconcile invoices.
• Lead onsite F&B execution across sessions, breakouts, receptions, and hospitality functions.
• Support venue and supplier sourcing for studio programs from RFP through contract handoff, owning catering terms.
• Contribute F&B content and cost modeling to proposals in partnership with the Global Event Proposal Team.
• Lead operations projects sponsored by Head of Event Operations from brief to delivery.
• Build and maintain F&B standards and supplier references, aligning milestones with coordinators and leads.

Skills

Food & beverage management

Budget reconciliation

Negotiation with venues

Project coordination

Client facing

Education

CMP/CPCE credential

Tools

Banquet Event Orders (BEOs)

Job description

American Express Global Business Travel is seeking an Hospitality Operations Specialist to own food and beverage strategy and delivery for a dedicated account, from menu concepts through banquet event orders, onsite execution, and final reconciliation.

The role requires five or more years of F&B management for large corporate events, strong negotiation and budgeting skills, and the ability to coordinate with venues, the Experience Studio team, and executives.