Director of Lab Instrumentation & Operations

CBRE Group, Inc.; Indianapolis (IN); On-site; USD 130,000 - 190,000; Full time

Job summary

CBRE Group, Inc. in Indianapolis seeks a LIS Director to lead life sciences lab operations, developing people, processes and solutions for critical client environments.

You will supervise staff, drive account performance, manage budgets, and align technology with service delivery. This role emphasizes staff development, client relations, and cross-functional collaboration to meet client needs.

Qualifications

• Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• Leadership skills to set, manage and achieve targets with a direct impact on multiple departments results within a function.

Responsibilities

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Serve an account-level representative. This includes managing key performance indicators, vendor relationships, and compliance requirements.
• Oversee account-based issues. This includes management strategy, client relations, etc.
• Support the development and administration of the budget. Review and approve all expenditures for tools, equipment, supplies, etc.
• Optimize the use of technology infrastructure to support service delivery and strategy. Identify, test, and implement 'leading edge' technology.
• Point of contact for all contractor specifications, problems, issues, performance, and administration.
• Engage with the client management and end-users regularly to ensure open communication.
• Maintains an understanding of the ongoing needs of end-users at each client site and communicates the business needs to executive management.
• Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance.
• Lead by example and model behaviors consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
• Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
• Significantly improves and changes existing methods, processes, and standards within job discipline.

Skills

Staffing & hiring

Performance coaching

Leadership

Budget management

Client relationship management

Education

Bachelor's Degree preferred

Tools

Microsoft Office

Job description

CBRE Group, Inc. in Indianapolis seeks a LIS Director to lead life sciences lab operations, developing people, processes and solutions for critical client environments.

You will supervise staff, drive account performance, manage budgets, and align technology with service delivery. This role emphasizes staff development, client relations, and cross-functional collaboration to meet client needs.