Director of IT Systems

System One; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

System One is seeking a Director of IT Systems for Sales & Marketing. This fully remote, permanent role translates business needs into technical solutions and aligns IT strategy with sales and marketing goals.

You will lead Salesforce configuration, integrations, and data governance across environments, drive data quality initiatives, and partner with executives to advance sales and marketing performance while managing cross-functional teams and a travel up to 25%.

Qualifications

• Bachelor’s degree required; master’s preferred.
• 5+ years in IT leadership roles, with Salesforce experience.
• Experience in healthcare sales/marketing tech a plus.

Responsibilities

• Lead IT strategy development and partner with leadership to identify opportunities that enhance sales performance and marketing effectiveness.
• Oversee configuration, customization, and maintenance of Salesforce Sales Cloud and Marketing Cloud.
• Manage integrations between Salesforce and other enterprise systems and external data sources.
• Establish data standards across multiple Salesforce environments.
• Lead data deduplication, normalization, and enrichment initiatives.
• Develop a support strategy for Salesforce administration and development.
• Drive delivery for new features and system upgrades.
• Establish best practices for change management, testing, and deployment.
• Collaborate with senior leaders to improve sales performance and marketing effectiveness.
• Travel up to 25%.

Skills

Cross-functional leadership

Stakeholder management

Data governance

Communication

IT strategy

Education

Bachelor’s degree in a relevant field

Master’s degree preferred

Tools

Salesforce

API integrations

Marketing automation platforms

Job description

The client is seeking a Director of IT Systems for Sales & Marketing for a direct hire, permanent opportunity. This role is fully remote and supports the Sales and Marketing functions by translating business needs into technical solutions and aligning IT strategy with organizational sales and marketing goals.

Responsibilities include leading IT strategy development and partnering with leadership to identify opportunities that enhance sales performance and marketing effectiveness. The role will oversee configuration, customization, and maintenance of Salesforce Sales Cloud and Marketing Cloud, manage integrations between Salesforce and other enterprise systems and external data sources, and establish and enforce data standards across multiple Salesforce environments. The director will also lead data deduplication, normalization, and enrichment initiatives, develop a support strategy for Salesforce administration and development, drive delivery for new features and system upgrades, and establish best practices for change management, testing, and deployment.

The ideal candidate will have a bachelor’s degree in a relevant field (with a master’s degree preferred) and at least 5 years of experience in IT leadership roles, including experience within the Salesforce platforms. Additional requirements include proven experience supporting healthcare sales and marketing technology (preferably post-acute care), experience in a large, multi-business environment influencing leaders and stakeholders, and expertise designing and implementing data governance frameworks to ensure data quality across multiple Salesforce environments. Strong knowledge of healthcare compliance and data privacy, proficiency in Salesforce Sales Cloud and Marketing Cloud administration, API integration experience, and familiarity with marketing automation, lead management, and campaign analytics are expected. The role requires the ability to lead cross-functional teams, manage complex projects, communicate effectively with stakeholders, and travel up to 25%.