Director of IT Strategy, Global Ops & Security

Horizon3; United States; Remote; USD 140,000 - 170,000; Full time

Job summary

Horizon3 is seeking an IT leader to shape strategy, operations, and service delivery for a global, remote-first security company. You will oversee Help Desk, Corporate Systems, and Infrastructure, ensuring secure, reliable tech experiences and collaborating with Security, Engineering, and Finance on budgets, vendors, controls, and KPIs.

As a senior IT leader, you will drive standardized processes, maintain high service levels, and champion security-by-design across the organization, enabling

Qualifications

• Experience leading IT strategy for security-focused organizations.
• Experience managing remote-first IT operations.
• Strong collaboration with Security, Engineering, and Finance.

Responsibilities

• Lead IT strategy, operations, and service delivery for a global, remote-first company.
• Oversee Help Desk, Corporate Systems, and Infrastructure teams.
• Ensure secure, reliable technology experiences including endpoint management and IAM.

Skills

IT strategy

Operations

Service delivery

Help Desk

Corporate systems

Infrastructure

Endpoint management

Identity & access

Collaboration tools

Employee onboarding

Budgeting

Vendor management

Security controls

KPIs

Job description

Horizon3 is seeking an IT leader to shape strategy, operations, and service delivery for a global, remote-first security company. You will oversee Help Desk, Corporate Systems, and Infrastructure, ensuring secure, reliable tech experiences and collaborating with Security, Engineering, and Finance on budgets, vendors, controls, and KPIs.

As a senior IT leader, you will drive standardized processes, maintain high service levels, and champion security-by-design across the organization, enabling