Director of IT Services

HireITPeople; Jackson (MS); On-site; USD 120,000 - 180,000; Full time

Job summary

HireITPeople in Jackson, MS is seeking a Director of IT Services to provide executive leadership for enterprise IT infrastructure, cloud services, and delivery management. This onsite role requires directing the ITIM and Delivery Services functions and coordinating with the CIO/CTO on modernization efforts.

The successful candidate will oversee infrastructure operations, cloud migrations, vendor relationships, service desk operations, and enterprise networking including LAN/WAN and DNS.

Qualifications

• Executive-level leadership for IT infrastructure management.
• Experience overseeing cloud environments and AWS.
• Proven ability to manage enterprise networking and DNS.

Responsibilities

• Oversee day-to-day IT infrastructure operations and cloud services.
• Lead vendor relationships and contract management.
• Manage service desk operations and incident response.
• Drive technology modernization initiatives and migration to cloud platforms.

Skills

Leadership

Management

Direct supervision

Cloud environments AWS

Enterprise IT operations & infra

Networking LAN/WAN

DNS

Job description

Role: Director of IT Services

Work Location: Jackson, MS

Work Mode: Onsite

Director of IT Services, leadership or mgmt., direct supervision, manage cloud environments, AWS, enterprise IT operations & infrastructure, enterprise networking LAN/WAN, DNS

100% Onsite ONLY, no remote candidates.

The State of Mississippi Division of Medicaid (DOM) administers the state's Medicaid program, providing healthcare coverage to eligible Mississippians. DOM's Office of Information Technology Management supports the agency's mission through enterprise technology services spanning cloud infrastructure, networking, service desk operations, cybersecurity, application integration, and vendor management.

DOM is undergoing a significant technology modernization effort that includes migration of enterprise workloads to cloud platforms, implementation of federal interoperability mandates, adoption of cloud-native services, and restructuring of IT service delivery operations. These concurrent transformation initiatives require sustained, senior level technical leadership to ensure continuity of operations, effective vendor coordination, and successful execution of modernization objectives.

The purpose of this Statement of Work (SOW) is to procure staff augmentation services for one (1) Director of IT Services to provide executive-level leadership and operational oversight for DOM's enterprise IT Infrastructure Management (ITIM) and Delivery Services functions. The contractor shall serve as a key member of DOM's IT leadership team, reporting to the Chief Information Officer (CIO) and/or Chief Technology Officer (CTO), and shall be responsible for the day-to-day management of infrastructure operations, cloud services, vendor relationships, service desk operations, and technology modernization initiatives.