Director of IT Operations & JD Edwards Strategy

Stallergenes Greer; Northern (KY); Hybrid; USD 180,000 - 240,000; Full time

Job summary

Stallergenes Greer International AG seeks a Director of Information Technology to build and maintain the IT roadmap with a focus on JD Edwards EnterpriseOne. You will lead a cross-functional team to define, develop, and execute strategic plans, disaster recovery, and compliance programs within a regulated manufacturing environment.

The role requires oversight of IT service delivery, infrastructure, end-user support, cybersecurity, and third-party risk, with frequent collaboration across Finance,

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• 10+ years of progressive IT experience, including 4+ years in a senior leadership/management role.
• 5+ years supporting JD Edwards EnterpriseOne or similar ERP platforms in a manufacturing environment.
• Strong understanding of CSV processes and applicable compliance/regulatory guidelines (e.g., cGMP).
• Demonstrated leadership overseeing infrastructure, helpdesk/service desk operations, and cybersecurity in regulated environments.
• Strong written and verbal communication, problem-solving, analytical, and organizational capabilities.
• Strong project/program management and cross-functional leadership skills.
• Working knowledge of MS SQL Server; client-server and web environments.
• Proficiency with Microsoft Office (Word, Excel, Access).

Responsibilities

• Provide strategic IT leadership aligned with business objectives.
• Own the architecture, performance, and availability of ERP systems including JD Edwards EnterpriseOne and integrated solutions.
• Lead IT operations and helpdesk/service delivery with defined SLAs/KPIs.
• Establish and maintain JD Edwards technical environment processes (on-prem and cloud).
• Plan releases, upgrades, patches, and cutovers with minimal business disruption.
• Partner with stakeholders to deliver cross-functional workflows for Finance, Manufacturing, Supply Chain, Sales, Customer Service, Validation, and Pharmacy.
• Develop and test disaster recovery and business continuity plans for critical systems.
• Own the cybersecurity program and risk management posture including IAM, vulnerability management, monitoring, and vendor risk.
• Provide leadership for IT infrastructure and end-user services to meet performance and compliance.
• Maintain all JD Edwards-related applications and updates.
• Develop project charters, budgets, timelines, and executive risk/status reporting.
• Manage vendor relationships and contracts; ensure SLAs are defined and met.
• Serve as liaison between JDE users, support teams, and vendors.
• Ensure compliance with cGMP, CSV expectations, data integrity, and SOPs.

Skills

Leadership

Strategic planning

Project management

Cybersecurity

Regulatory compliance

Vendor management

JDE EnterpriseOne

Education

Bachelor’s degree in Computer Science, Information Systems, or a related field

Tools

JD Edwards EnterpriseOne

Job description

Stallergenes Greer International AG seeks a Director of Information Technology to build and maintain the IT roadmap with a focus on JD Edwards EnterpriseOne. You will lead a cross-functional team to define, develop, and execute strategic plans, disaster recovery, and compliance programs within a regulated manufacturing environment.

The role requires oversight of IT service delivery, infrastructure, end-user support, cybersecurity, and third-party risk, with frequent collaboration across Finance,