Director of IT Operations & AI-Enabled Infra

Devconnectplatform; United States; Remote; USD 167,000 - 245,000; Full time

Benefits offered by this job

Medical, dental, vision

Life and disability insurance

401(k) with match

Parental leave

Generous PTO

Learning & Development

Equipment and remote-work support

Life360 Platinum Membership

Tile trackers

Job summary

Life360 is hiring a Director of IT to own IT Operations and Engineering end to end, including identity, endpoint management, and enterprise networking. You will shape the strategy, build playbooks, and lead a distributed team in a remote-first environment.

A strong background in security, automation, and AI tools is essential to drive productivity and scale. The role reports to executive leadership and partners with CISO and Finance to align IT with business goals.

Qualifications

• Minimum 15 years in IT with 7–8 years in senior leadership
• Hands-on grounding in identity, endpoint, cloud collaboration, and networking
• Experience embedding AI/automation into IT operations

Responsibilities

• Define strategy and execution for IT Operations & Engineering.
• Drive technical roadmaps with clear visibility into IT quality, risks and investments.
• Lead and grow a high-performing IT team with an engineering-first mindset.
• Set high-quality service levels: ownership, response times and availability.
• Collaborate with CISO and Security to meet safety standards.
• Identify and implement AI-native tools to boost productivity.
• Own IT vendor relationships, contracts, and budgeting.
• Serve as escalation point for major IT incidents and migrations.

Skills

Identity and access management

Endpoint management

Cloud collaboration platforms

Enterprise networking

AI tooling and automation

Security and compliance

Budget ownership

Vendor management

Communication with stakeholders

Education

Bachelor's degree in Computer Science or related field

Tools

Okta

Jamf

SaaS collaboration tooling

Job description

Life360 is hiring a Director of IT to own IT Operations and Engineering end to end, including identity, endpoint management, and enterprise networking. You will shape the strategy, build playbooks, and lead a distributed team in a remote-first environment.

A strong background in security, automation, and AI tools is essential to drive productivity and scale. The role reports to executive leadership and partners with CISO and Finance to align IT with business goals.