Director of IT Engineering

horizon3ai

United States

Remote

USD 218,000 - 256,000

Full time

14 days+

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Benefits offered by this job

Stock options
Health coverage
Flexible vacation
Parental leave
Fully remote

Job summary

horizon3ai is seeking a Director-level IT leader to guide internal strategy, operations, and service delivery for a global, remote-first workforce. You will oversee support, corporate systems, and infrastructure teams to ensure reliable technology with strong security controls and growth support.

The role requires setting multi-year IT strategy, leading multiple teams, and partnering with security and business functions to align IT with organizational priorities.

Qualifications

  • The source describes a senior IT leadership role overseeing multiple teams and managers.
  • Ability to set strategy and maintain accountability for service quality and team outcomes.
  • Experience supporting a distributed workforce across endpoint, identity, collaboration, and employee technology needs.
  • Ability to partner with security and compliance teams on access, device, and data protection controls.
  • Skill in communicating tradeoffs, priorities, and operational progress to executives and cross-functional stakeholders.

Responsibilities

  • Set a multi-year IT strategy and roadmap aligned with organizational priorities.
  • Lead the performance and outcomes of help desk, IT engineering, and business applications teams, including managers and senior staff.
  • Improve service operations such as intake, prioritization, change management, incident handling, and stakeholder communications.
  • Partner with security, engineering, people, and finance teams on secure systems, access controls, device compliance, and data protection.
  • Guide selection and lifecycle management of identity, endpoint, collaboration, asset, and support platforms.
  • Manage IT budgets, vendors, contracts, and service goals; report priorities, risks, and progress to executives.

Job description

Role overview

Lead internal IT strategy, operations, and service delivery for a global, remote-first workforce. This director-level position oversees support, corporate systems, and infrastructure teams, aiming to provide employees with reliable technology while maintaining strong security controls and supporting organizational growth.

Responsibilities
  • Set a multi-year IT strategy and roadmap aligned with organizational priorities.
  • Lead the performance and outcomes of help desk, IT engineering, and business applications teams, including managers and senior staff.
  • Improve service operations such as intake, prioritization, change management, incident handling, and stakeholder communications.
  • Partner with security, engineering, people, and finance teams on secure systems, access controls, device compliance, and data protection.
  • Guide selection and lifecycle management of identity, endpoint, collaboration, asset, and support platforms.
  • Manage IT budgets, vendors, contracts, and service goals; report priorities, risks, and progress to executives.
Requirements
  • The source describes a senior IT leadership role overseeing multiple teams and managers.
  • Ability to set strategy and maintain accountability for service quality and team outcomes.
  • Experience supporting a distributed workforce across endpoint, identity, collaboration, and employee technology needs.
  • Ability to partner with security and compliance teams on access, device, and data protection controls.
  • Skill in communicating tradeoffs, priorities, and operational progress to executives and cross-functional stakeholders.
Benefits and work setup
  • Fully remote work.
  • Base salary range of $218,000–$256,000 annually, with stock options for full-time roles.
  • The source also mentions health coverage, flexible vacation, and parental leave.
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