Director of IT

Emergence Software; United States; À distance; USD 140 000 - 175 000; Plein temps

Avantages offerts par ce poste

Full benefits package

Remote work

Résumé du poste

Emergence seeks a Director of IT to build and lead the IT function across a portfolio of companies, working remotely from the U.S. This foundational role will centralize IT delivery, partner with a senior advisor, and align MSP services to accelerate cross-portfolio value.

You’ll own the IT workstream post-acquisition, design playbooks, and standardize identity, access, and vendor management across the portfolio, enabling scalable operations and security.

Qualifications

• 6–10 years in hands-on IT operations or MSP delivery
• 3+ years in IT leadership
• Experience across multiple companies or business units
• Experience owning IT workstreams for acquisitions
• Strong advocacy for centralized IT delivery

Responsabilités

• Run the IT workstream for acquisitions: inventory stack and map access
• Stand up accounts and devices; connect company to Emergence systems
• Develop Day 1–100 integration playbook and execute at ~3 closes per quarter
• Create joiner/mover/leaver processes and ensure offboarding completeness
• Operate the identity platform across the portfolio
• Own tools inventory, accounts, licenses, and renewal dates
• Manage MSP relationship, SLAs, and portfolio vendor contracts
• Build back-end connections for cross-portfolio data platform

Connaissances

IT operations

Systems administration

Leadership

Vendor management

Identity and access management

MSP/consulting delivery

Cross-company coordination

Outils

Okta

Entra

JumpCloud

SSO

Description du poste

Emergence Director of IT, Emergence | Remote, U.S.-based | Full-Time

About the role

Emergence is hiring its first dedicated IT hire. This is a foundational role: you will build the portfolio IT function from the ground up, serving as the primary owner of IT across our holding company and portfolio companies. You will work closely with a fractional senior IT/Security advisor who owns the architecture with you, and a managed service provider for day-to-day delivery. You are not expected to run every company’s IT — you are expected to know the portfolio well enough to centralize what creates leverage across companies, leave alone what a company already does well, and know the difference.

What you’ll do

Acquisition integration

• Run the IT workstream for every acquisition: inventory the stack, map access, stand up accounts and devices, wire the company into Emergence systems
• Build the Day 1-100 integration playbook this function currently lacks, then run it at roughly three closes a quarter

Identity, access, and operations

• Build and operate the joiner/mover/leaver standard across the portfolio, including offboarding completeness
• Operate the identity platform after selection and rollout (selection is in-flight, informed by a portfolio audit underway)
• Own the living inventory of tools, accounts, admin credentials, licenses, and renewal dates that every consolidation and security decision depends on

Vendors and shared services

• Manage the MSP relationship and SLA for portfolio companies that consume central IT delivery
• Own vendor contracts, renewals, license consolidation, and portfolio volume pricing
• Build the back-end connections that feed our cross-portfolio data platform

Who you are

• 6-10 years in hands-on IT operations, systems administration, or MSP/consulting delivery, with at least 3 in an IT leadership role
• Experience running IT across multiple companies, clients, or business units at once — not a single-company environment, however well run
• Experience owning the IT workstream of an acquisition — due diligence, Day 1 readiness, and post-close systems rationalization and migration
• Deep understanding of tradeoffs between centralized and decentralized IT delivery; you are a vocal advocate for what works well and what doesn’t
• Fluent in identity and access operations (Okta, Entra, JumpCloud, or similar): SSO, provisioning, lifecycle workflows
• Comfortable walking into a company with no documentation and systematically mapping what exists
• Strong vendor and license management instincts: contracts, renewals, SLAs, consolidation
• You build the playbook rather than execute one handed to you
• Excellent business stakeholder management skills - you can professionally engage at all levels of the organization

Bonus points

• Prior experience in a PE portfolio or holding company
• Admin depth in both Google Workspace and Microsoft 365 (we run both today)
• Experience in regulated segments like healthcare, finance, or defence where compliance is integral to IT operations

Compensation

• We offer competitive compensation and a full benefits package. The base salary range for this role is $140,000–$175,000, plus a performance-based bonus. Placement within the range is based on job-related factors including experience, skills, qualifications, and location.

Location

• Remote, U.S.-based.