Director of IT

Korn Ferry Group; Milwaukee (WI); Hybrid; USD 100,000 - 130,000; Full time

Job summary

Korn Ferry is seeking an IT Manager for a hybrid role in Milwaukee, WI. You will partner with IT leadership to oversee operations, strategy execution, and key initiatives, translating strategy into actionable plans and ensuring consistent execution.

The role also leads the IT Operations team, manages standards and processes, supports workforce planning, and acts as escalation point for complex issues, with a contract-to-hire path.

Qualifications

• Experience leading IT operations and strategy in a corporate environment.
• Proven ability to translate IT strategy into actionable plans and ensure execution.
• Strong leadership and stakeholder management skills.

Responsibilities

• Partner with IT leadership to oversee IT operations, strategy execution, and key initiatives
• Contribute to IT planning, prioritization, and decision-making
• Translate IT strategy into actionable plans and ensure consistent execution
• Align operational leadership with organizational and IT leadership goals
• Directly manage the IT Operations team, including goal setting, performance management, and development
• Establish and enforce IT standards, processes, and best practices
• Support workforce planning and succession planning
• Serve as escalation point for complex operational or personnel issues
• Oversee server, storage, virtualization, network, firewall, and security environments
• Ensure systems are scalable, resilient, and aligned with business needs
• Manage data center operations, structured cabling, physical security systems, and access controls
• Oversee patching, vulnerability management, monitoring, and root cause analysis
• Support audits, risk assessments, and compliance initiatives
• Ensure backup, replication, and recovery processes meet business requirements
• Lead response efforts during major outages or recovery events
• Provide Level 3 escalation support and guidance to the Help Desk team
• Ensure consistent, high-quality IT service delivery
• Partner with business leaders to understand needs and align IT solutions
• Communicate risks, dependencies, and recommendations to technical and non-technical audiences
• Act as a trusted IT advisor on cross-functional initiatives

Skills

IT Leadership

Team Leadership

Strategic Planning

Communication

Risk & Compliance

Job description

Title: IT Manager

Location: Hybrid in Milwaukee, WI

Job Type: 6-month contract-to-hire

IT Leadership & Strategy

• Partner with IT leadership to oversee IT operations, strategy execution, and key initiatives
• Contribute to IT planning, prioritization, and decision-making
• Translate IT strategy into actionable plans and ensure consistent execution
• Align operational leadership with organizational and IT leadership goals

Team Leadership & Performance

• Directly manage the IT Operations team, including goal setting, performance management, and development
• Establish and enforce IT standards, processes, and best practices
• Support workforce planning, skills development, and succession planning
• Serve as an escalation point for complex operational or personnel issues

Infrastructure, Security & Systems

• Oversee server, storage, virtualization, network, firewall, and security environments
• Ensure systems are scalable, resilient, and aligned with business needs
• Manage data center operations, structured cabling, physical security systems, and access controls
• Oversee patching, vulnerability management, monitoring, and root cause analysis
• Support audits, risk assessments, and compliance initiatives

Disaster Recovery & Business Continuity

• Ensure backup, replication, and recovery processes meet business requirements
• Lead response efforts during major outages or recovery events

Operational Support & Stakeholder Collaboration

• Provide Level 3 escalation support and guidance to the Help Desk team
• Ensure consistent, high-quality IT service delivery
• Partner with business leaders to understand needs and align IT solutions
• Communicate risks, dependencies, and recommendations to technical and non-technical audiences
• Act as a trusted IT advisor on cross-functional initiatives

About Korn Ferry

Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com