Director of Internal Communications & Change Delivery

Mountain America Credit Union; Sandy (UT); On-site; USD 110,000 - 140,000; Full time

Job summary

Mountain America Credit Union seeks a Senior Manager of Organizational Communication to lead enterprise-wide internal communications, aligning messaging with priorities and culture. You will advise marketing leadership, shape change communications, and elevate leadership visibility across the organization.

You will direct highly visible initiatives, build governance standards, and drive data-informed strategies while mentoring a team of communication professionals and enabling a connected

Qualifications

• Typically requires a minimum of 8-10 years of progressive experience in organizational communications, corporate communications, public relations, change management communications, employee engagement, or related fields.
• Minimum of 3-5 years of leadership experience managing communication professionals or cross-functional teams.
• Demonstrated experience leading enterprise-wide communication strategies and highly visible organizational initiatives.
• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Organizational Development or a related field, or equivalent experience.

Responsibilities

• Develops and executes enterprise-wide organizational communication strategies that align with business objectives, corporate priorities and organizational culture.
• Leads communication planning and execution for highly visible enterprise initiatives including all urgent organizational messaging needs.
• Partners with business leaders and key stakeholders to identify communication needs, align messaging and drive adoption of organizational priorities.
• Establishes communication governance, frameworks, standards, and best practices that drive consistency, effectiveness and alignment across the organization.
• Develops stakeholder engagement, communication readiness, and change communication strategies that support successful organizational initiatives and business outcomes.
• Oversees organizational communication channels, editorial planning, communication calendars, and enterprise communication platforms to ensure effective information delivery and employee experience.
• Directs communication measurement and analytics, leveraging data, research, feedback, and engagement metrics to evaluate effectiveness and continuously improve communication strategies.
• Ensures all communications reflect organizational values, brand standards, accessibility requirements and regulatory expectations.
• Collaborates with creative, digital, and technology teams to align messaging, optimize communication tools and enhance organizational effectiveness.
• Leads, develops, and mentors communication professionals while building team capabilities, succession plans, and a culture of accountability, collaboration and continuous improvement.
• Stays current on industry trends, emerging communication practices, and employee engagement strategies to strengthen organizational communications and business results.
• Performs other duties as assigned.

Skills

Strategic communications

Change management

Employee engagement

Strategic planning

Stakeholder management

Public speaking

Business acumen

Analytics & measurement

Education

Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Organizational Development or related field

Job description

Mountain America Credit Union seeks a Senior Manager of Organizational Communication to lead enterprise-wide internal communications, aligning messaging with priorities and culture. You will advise marketing leadership, shape change communications, and elevate leadership visibility across the organization.

You will direct highly visible initiatives, build governance standards, and drive data-informed strategies while mentoring a team of communication professionals and enabling a connected