Director of Integrated Services & Enterprise CQI

Akin (formerly Children's Home Society of Washington + Childhaven); Seattle (WA); On-site; USD 130,000 - 160,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Paid time off

Job summary

Akin is seeking a Senior Director of Integrated Services to unite programs, data, and operations across Washington. This role drives CQI, data governance, and cross-team collaboration within a multi-program system.

Leadersh ip will shape enterprise practices, standards, and project priorities while building strong executive partnerships and fostering continuous learning. Competitive benefits accompany this pivotal role in improving family access and outcomes.

Qualifications

• Bachelor's degree in a related field such as public health, social work, healthcare administration, business, data analytics, information management, or organizational development.
• At least 8 years of progressively responsible experience in quality improvement, data management, program operations, project management, compliance, evaluation, or related fields, including leadership responsibilities.
• Experience leading cross-functional improvement initiatives, organizational change, or systems implementations in a complex organization.
• Experience using data and continuous quality improvement methods to improve operations and outcomes.
• Strong leadership, communication, collaboration, problem-solving, and project management skills.
• Ability to develop organization-wide strategies while supporting accountability across programs.

Responsibilities

• Develop and implement strategies to strengthen coordination across programs and services.
• Establish shared standards and processes to improve access, referrals, service navigation, and family experience.
• Identify opportunities to reduce barriers, streamline workflows, and improve cross-program collaboration.

Skills

Leadership

Cross-functional collaboration

Data-driven decisions

CQI methodologies

Program management

Stakeholder engagement

Change management

Education

Bachelor's degree

Tools

EHR/EMR systems

CRM systems

Dashboards

Job description

Akin is seeking a Senior Director of Integrated Services to unite programs, data, and operations across Washington. This role drives CQI, data governance, and cross-team collaboration within a multi-program system.

Leadersh ip will shape enterprise practices, standards, and project priorities while building strong executive partnerships and fostering continuous learning. Competitive benefits accompany this pivotal role in improving family access and outcomes.