Director of Integrated Facilities Management

Jones Lang LaSalle Incorporated; Reston (VA); On-site; USD 170,000 - 200,000; Full time

Benefits offered by this job

401(k) matching

Medical, Dental & Vision care

Paid parental leave

Paid time off

Daily Pay

Job summary

Jones Lang LaSalle Incorporated (JLL) seeks a Director of Integrated Facilities Management (IFM) to lead operations for a 200-site domestic portfolio. You will manage a matrixed team of 140, oversee EH&S, work orders, and vendor coordination for service delivery, while driving growth opportunities.

You will report to the Account Director and shape strategic objectives, ensuring 24/7 operational excellence across sites and service lines with strong financial stewardship.

Qualifications

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field.
• 8+ years of progressive facilities management experience, with at least 4+ years in a senior leadership role managing large-scale, multi-site portfolios.

Responsibilities

• Direct all aspects of integrated facilities management operations across sites, including HVAC systems, building automation, janitorial services, audio visual support, EH&S compliance, and general maintenance with 24/7 operational support.
• Develop and manage operational and capital budgets, ensuring financial performance meets targets while identifying cost-saving strategies and value-add initiatives.
• Hire, attract, and retain top talent while improving team performance through regular coaching and feedback.
• Oversee third-party vendor delivery of IFM services, negotiating contracts, monitoring performance, and ensuring service level agreements are met.

Skills

Leadership

Strategic planning

Facilities management

Budgeting

Vendor management

Building systems knowledge

Communication

Education

Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field

Tools

CMMS (Computerized Maintenance Management System)

ERP/Financial systems

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Role Overview

Director of Integrated Facilities Management (IFM)

As Director of Integrated Facilities Management (IFM), you'll lead the strategic oversight and operational excellence of an expansive 200-site domestic portfolio, managing a matrixed team of 140 JLLers. This role encompasses EH&S compliance oversight, work order management, third‑party vendor coordination for IFM service delivery, and strategic identification of account growth opportunities. You'll serve as the primary driver of operational excellence while managing complex priorities across multiple locations and service lines.

The Director of IFM will report to the Account Director.

Day-to-Day Responsibilities

• Direct all aspects of integrated facilities management operations across sites, including HVAC systems, building automation, janitorial services, audio visual support, EH&S compliance, and general maintenance with 24/7 operational support
• Develop and manage operational and capital budgets, ensuring financial performance meets targets while identifying cost‑saving strategies and value‑add initiatives that align with client goals through diligent tracking and reporting
• Hire, attract, and retain top talent while improving team performance through regular coaching and feedback, fostering a culture where everyone is empowered to thrive and high‑performing teams become the standard
• Oversee third‑party vendor delivery of IFM services, negotiating contracts, monitoring performance, and ensuring service level agreements are consistently exceeded across all sites
• Coordinate and align delivery of multiple service lines to achieve client satisfaction, implementing best practices and developing outstanding relationships with key stakeholders
• Manage comprehensive work order systems and CMMS platforms to ensure operational transparency, data‑driven decision‑making, and audit‑ready documentation
• Identify and pursue account growth opportunities while driving continuous improvement initiatives that enhance operational efficiency, safety compliance, and overall client value

Required Qualifications

• Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field
• 8+ years of progressive facilities management experience, with at least 4+ years in a senior leadership role managing large‑scale, multi‑site portfolios of 100+ locations
• Proven track record of managing complex client accounts with teams of 100+ employees and annual budgets exceeding $10 million
• Expertise in integrated facilities management operations including HVAC, electrical, plumbing, life safety systems, building automation technologies, and audio visual support
• Demonstrated success leading and developing high‑performing teams in a fast‑paced, geographically dispersed environment
• Strong financial acumen with experience in operational and capital budget development, forecasting, variance analysis, and cost optimization strategies
• Excellent communication and executive presence with the ability to influence stakeholders at all organizational levels and coordinate multiple service lines

Preferred Qualifications

• Professional certifications such as CFM (Certified Facility Manager), FMP (Facilities Management Professional), PMP (Project Management Professional), or PE (Professional Engineer)
• Experience managing facilities operations for government contractors, aerospace, defense, or technology sector clients

Location

Reston, VA with 20% domestic travel, as needed.

Location: On‑site –Reston, VA.

Visa & Eligibility

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated Compensation

170,000.00 – 200,000.00 USD per year

Benefits

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Equal Employment Opportunity

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job‑related convictions will be considered and will not automatically disqualify the candidate.

California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Company Overview

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.