Director of Installation Operations: Scale Throughput & Lead Teams

Dynamic SLR Inc

Richardson (TX)

On-site

USD 150,000 - 175,000

Full time

5 days ago

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Benefits offered by this job

Health insurance

Vision insurance

Paid time off

Growth opportunities

Job summary

Dynamic SLR is seeking a Director of Installation Operations in Richardson, TX to lead the backend operating team responsible for moving projects from Install Initiated to Complete. You will supervise approximately 20 Project Coordinators and the Field Service Operations Managers who keep jobs moving, solve problems, and coordinate with our field organization.

In this high-volume leadership role, you will drive installation-to-completion throughput, partner with Field Operations, and build

Qualifications

Experience leading managers in high-volume project environments.
Proven ability to drive throughput and improve cycle times.
Strong problem-solving and accountability in field operations.

Responsibilities

Lead the Project Coordinator organization and Field Service Operations Managers.
Own installation-to-completion throughput, cycle time, aging projects, escalations and accountability.
Drive projects through installation, inspection, service, corrective work and final completion.
Partner with Field Operations to align project priorities with crew capacity and resources.
Build managers, operating rhythms, and a culture of urgency and ownership.
Identify bottlenecks, improve handoffs, and reduce repeat visits to improve workflows.
Use operational data to improve velocity, productivity, customer experience and scalability.