Director of Incentive Strategy & AI-Driven Performance

Biopharma Careers; Ridgefield (CT); Hybrid; USD 200,000 - 316,000; Full time

Job summary

Boehringer Ingelheim in Ridgefield, CT is seeking a Director of Incentive Strategy & Effectiveness to design, govern, and optimize incentive compensation programs for U.S. field teams. This role collaborates with Sales, Marketing, and executive leadership to drive performance and fairness across IC plans.

The position emphasizes data-driven decision making, governance, and an innovative approach to engage the field. On-site with hybrid flexibility 2–3 days on-site at our Ridgefield location.

Qualifications

• Bachelor’s degree required; master’s degree preferred.
• 10–12 years’ experience in the U.S. Pharmaceutical Industry with 3+ years in a customer-facing role.
• Strong knowledge in pharmaceutical sales, marketing, IC plan design, data analytics tools, and performance measures.
• Two+ years of direct people leadership and/or four+ years leading cross-functional teams.
• Experience leading through ambiguity and change.
• Proven success delivering complex, cross-functional, transformational change projects.
• Experience influencing senior organizational leadership.

Responsibilities

• Oversee establishment of pay-for-performance objective measurements that properly motivate, compensate and reward BI’s eligible field teams
• Ensure alignment between national forecasts and national IC goals
• Lead partnership with Sales and Marketing to evolve approach
• Lead implementation strategy for the IC plan and contests for all eligible field teams
• Establish IC governance process and leverage to enable timely and efficient decision making
• Align with leadership and other functional areas to ensure integrity, quality, and a smooth process with timely payouts
• Ensure the IC plan is self-funded and that appropriate payout accruals and budget variances are in line with sales achievement
• Lead assessment of IC plan and contest effectiveness at national and sub-national levels to ensure plan objectives are met; evaluate and recommend improvements to optimize effectiveness
• Oversee mitigation of plan and metric variances, where data and other anomalies require investigation, communication, and occasionally restitution to individual associates
• Represent the Incentives team at Human Pharma Operations Leadership meetings
• Investigate new and innovative methodologies for engaging and motivating the field force members through incentive programs
• Identify, gather, and share best IC practices from the competitive market place and continuously improve BI IC practices to drive and recognize positive sales results
• Introduce creative and innovate IC ideas to drive BI sales as appropriate
• Manage, guide, and coach up to 5 direct reports
• Ensure team members receive expert level training and assistance in key areas, such as use of analytical tools and data sources
• Establish and maintain guiding principles for sharing key information with plan participants
• Oversee IC communication and implementation plan to the field and ensure integration of field input
• Ensure transparency in sales goaling process to plan participants in order to demonstrate fairness and simplicity of plan design, while supporting field force motivation
• Ensure consistent, timely, and thorough documentation and communication of IC plan design to field associates, in order to aid plan transparency, and minimize corporate legal exposure

Skills

Leadership

People management

Analytics

Cross-functional collaboration

Strategic thinking

Education

Bachelor’s degree

Master’s degree preferred

Tools

Analytical tools

Data sources

Job description

Boehringer Ingelheim in Ridgefield, CT is seeking a Director of Incentive Strategy & Effectiveness to design, govern, and optimize incentive compensation programs for U.S. field teams. This role collaborates with Sales, Marketing, and executive leadership to drive performance and fairness across IC plans.

The position emphasizes data-driven decision making, governance, and an innovative approach to engage the field. On-site with hybrid flexibility 2–3 days on-site at our Ridgefield location.