Director of Import Operations

MOHR Talent; Jersey City (NJ); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Professional development and industry

Job summary

MOHR Talent in Jersey City, NJ seeks a Director of Import Operations & Customs Compliance to lead national import operations, manage licensed brokers, and shape corporate compliance with direct reporting to the President.

The role requires a US Customs Broker License, 10+ years in the field, and strong CBP/ACE knowledge. You’ll optimize CargoWise workflows, handle complex entries, and mentor a growing team while driving KPIs and compliance.

Qualifications

• Active U.S. Customs Broker License (required).
• 10+ years in customs brokerage, international trade, import operations, or logistics.
• 5+ years of senior management experience, ideally across multiple locations.
• Strong knowledge of CBP regulations, ACE/ABI, HTS classification, valuation, country of origin, and PGA requirements.
• Advanced CargoWise knowledge.
• Experience building compliance programs and managing high-volume, complex accounts.
• Strong leadership, analytical, and communication skills.
• Bachelor’s degree preferred; CCS, CES, or CUSECO is a plus.

Responsibilities

• Lead the customs brokerage department, including licensed brokers, entry writers, and supervisors.
• Build and maintain corporate import compliance policies, procedures, and internal controls.
• Keep operations compliant with CBP, PGA, and federal trade requirements.
• Oversee national import operations, standardizing procedures across all branches.
• Guide complex entries, classification, valuation, and country of origin issues.
• Run audits, corrective action plans, and recordkeeping.
• Track regulatory and tariff changes and roll out procedure updates.
• Optimize CargoWise workflows, reporting, and data integrity.
• Support clients on complex customs issues and help win and keep business.
• Develop, train, and mentor your team, and report to the President on KPIs and risks.

Skills

Leadership

Analytical

Communication

Education

Bachelor’s degree preferred

CCS/CES/CUSECO certification a plus

Tools

CargoWise

Job description

Director of Import Operations

Jersey City, NJ | In-Person | $110,000 - $120,000 /yr + Performance Bonus | Full-Time

A well established and growing global logistics and customs brokerage company with a team that cares about their people is hiring a Director of Import Operations & Customs Compliance. Reporting directly to the President, you will lead national import operations and corporate compliance, with real influence on strategy and growth. A Licensed Customs Broker is required.

What You’ll Do:

• Lead the customs brokerage department, including licensed brokers, entry writers, and supervisors
• Build and maintain corporate import compliance policies, procedures, and internal controls
• Keep operations compliant with CBP, PGA, and federal trade requirements
• Oversee national import operations, standardizing procedures across all branches
• Guide complex entries, classification, valuation, and country of origin issues
• Run audits, corrective action plans, and recordkeeping
• Track regulatory and tariff changes and roll out procedure updates
• Optimize CargoWise workflows, reporting, and data integrity
• Support clients on complex customs issues and help win and keep business
• Develop, train, and mentor your team, and report to the President on KPIs and risks

What You Bring:

• Active U.S. Customs Broker License (required)
• 10+ years in customs brokerage, international trade, import operations, or logistics
• 5+ years of senior management experience, ideally across multiple locations
• Strong knowledge of CBP regulations, ACE/ABI, HTS classification, valuation, country of origin, and PGA requirements
• Advanced CargoWise knowledge
• Experience building compliance programs and managing high-volume, complex accounts
• Strong leadership, analytical, and communication skills
• Bachelor’s degree preferred, and CCS, CES, or CUSECO is a plus

What’s In It For You:

• Medical, dental, and vision insurance
• Paid time off and company holidays
• Professional development and industry training
• 401(k) retirement plan
• A direct line to executive leadership and real strategic impact

MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at [e-mail]