Director of IAM Platforms & Zero-Trust Strategy

The Hartford; Charlotte (NC); Hybrid; USD 163,000 - 244,000; Full time

Job summary

The Hartford is seeking a Director of IAM Platforms to lead the enterprise identity strategy, manage Ping Identity and ForgeRock deployments, and govern risk across security controls. This hybrid role requires collaboration with risk, security, and IT teams in major US offices.

You will drive passwordless and Zero Trust initiatives, oversee federation standards (SAML, OIDC, OAuth2), and mentor a global IAM engineering team while communicating with senior leaders.

Qualifications

• 10+ years of experience in information security, technology risk management, or IAM engineering domains.
• 5+ years of hands-on experience architecting and maintaining enterprise-scale deployments of Ping / ForgeRock Identity solutions.
• leadership experience is required
• Deep technical expertise in identity federation standards, including SAML, OAuth 2.0, OpenID Connect (OIDC), and API security architectures.
• Proven implementation experience leading large-scale modern IAM platform migrations across regulated financial services or insurance environments.
• Executive presence with a proven ability to communicate effectively with senior leaders, translating complex technical issues into actionable, executive-level insights.
• Bachelor's degree from an accredited college/university in Computer Science, Information Security, or a related field (or equivalent experience).

Responsibilities

• Strategic Leadership: Lead the development and execution of a comprehensive identity management strategy, overseeing the deployment and management of core IAM platforms, with primary ownership of the Ping / ForgeRock Identity product suite (PingID, PingFederate, PingAccess, and PingDirectory).
• Modern Authentication & Authorization: Champion the shift toward passwordless authentication, adaptive/risk-based access, and Zero Trust security architectures leveraging Ping's integration capabilities.
• Platform & Lifecycle Governance: Provide risk oversight across the end-to-end identity lifecycle. Establish robust federation standards (SAML, OIDC, OAuth2) for seamless single sign-on (SSO) and multi-factor authentication (MFA) across customer and partner ecosystems.
• Cross-Functional Partnership: Partner with business, application, platform, and security teams to promote adherence to identity, infrastructure, and security control expectations, ensuring features align to roadmap expectations of all.
• Risk Reporting: Own and deliver IAM technology risk reporting for senior leadership, highlighting trends, systemic control gaps, and compliance with industry governance frameworks (e.g., NIST, SOX) and identity threat detection standards.
• Team Leadership: Lead, coach, and develop a global high-performing technical IAM engineering and administration team, fostering a culture of partnership, transparency, and accountability across technology and risk groups.

Skills

IAM architecture

Security leadership

Executive communication

Education

Bachelor's degree in Computer Science / Information Security

Tools

Active Directory/LDAP

Job description

The Hartford is seeking a Director of IAM Platforms to lead the enterprise identity strategy, manage Ping Identity and ForgeRock deployments, and govern risk across security controls. This hybrid role requires collaboration with risk, security, and IT teams in major US offices.

You will drive passwordless and Zero Trust initiatives, oversee federation standards (SAML, OIDC, OAuth2), and mentor a global IAM engineering team while communicating with senior leaders.