Director, Identity and Access Management (IAM) Platforms

The Hartford; Hartford (CT); Hybrid; USD 163,000 - 244,000; Full time

Job summary

The Hartford is seeking a Director of IAM Platforms to lead strategic design, implementation, and governance of identity management across the enterprise. You will oversee Ping Identity solutions, drive modern authentication, and ensure robust risk governance, working in a hybrid schedule with office presence three days per week.

Responsibilities include leading architecture, lifecycle governance, and cross-functional collaboration to meet regulatory requirements and enterprise roadmaps.

Qualifications

• 10+ years of experience in information security, technology risk management, or IAM engineering domains.
• 5+ years of hands-on experience architecting and maintaining enterprise-scale deployments of Ping/ForgeRock Identity solutions.
• Leadership experience is required.
• Deep technical expertise in identity federation standards (SAML, OAuth 2.0, OpenID Connect) and API security architectures.
• Proven implementation experience leading large-scale modern IAM migrations in regulated financial services or insurance environments.
• Strong working knowledge of directory services, SDLC, DevOps practices, and CI/CD pipelines as they relate to identity controls.
• Executive presence with ability to communicate effectively with senior leaders.
• Bachelor’s degree from an accredited college/university in Computer Science, Information Security, or a related field (or equivalent experience).
• Candidate must be authorized to work in the US without company sponsorship.

Responsibilities

• Lead IAM strategic design, implementation, and governance across the enterprise.
• Oversee deployment and operation of Ping / ForgeRock Identity solutions suite.
• Advance passwordless authentication, adaptive/risk-based access, and Zero Trust patterns.
• Establish federation standards for SSO and MFA across ecosystems.
• Provide risk reporting to senior leadership on governance and controls.
• Lead a global IAM engineering and administration team.
• Collaborate with business, application, platform, and security teams to align with roadmaps.

Skills

Information security

IAM engineering

Leadership

Federation standards

Ping/ForgeRock Identity

Executive communication

Education

Bachelor’s degree in Computer Science / Information Security or related field

Tools

Ping Identity Platform

PingFederate

PingAccess

PingDirectory

Active Directory/LDAP

Job description

Dir Architecture - IA06CE Dir IT Management - IM06AE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The Director of IAM Platforms provides senior leadership for the strategic design, implementation, and governance of identity and access management solutions across the enterprise. This role focuses on modernizing customer identity platforms, lifecycle management, access governance, and platform strategy while maintaining strong awareness of technology risks and regulatory requirements. Specifically, this leader will oversee the architecture, deployment, and operation of our Ping Identity platform suite, serving as the enterprise authority on authentication, authorization, and federation patterns.

This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).

Strategic Leadership

Lead the development and execution of a comprehensive identity management strategy, overseeing the deployment and management of core IAM platforms, with primary ownership of the Ping / ForgeRock Identity product suite (PingID, PingFederate, PingAccess, and PingDirectory).

Modern Authentication & Authorization

Champion the shift toward passwordless authentication, adaptive/risk-based access, and Zero Trust security architectures leveraging Ping's integration capabilities.

Platform & Lifecycle Governance

Provide risk oversight across the end-to-end identity lifecycle. Establish robust federation standards (SAML, OIDC, OAuth2) for seamless single sign-on (SSO) and multi-factor authentication (MFA) across customer and partner ecosystems.

Cross-Functional Partnership

Partner with business, application, platform, and security teams to promote adherence to identity, infrastructure, and security control expectations, ensuring features align to roadmap expectations of all.

Risk Reporting

Own and deliver IAM technology risk reporting for senior leadership, highlighting trends, systemic control gaps, and compliance with industry governance frameworks (e.g., NIST, SOX) and identity threat detection standards.

Team Leadership

Lead, coach, and develop a global high-performing technical IAM engineering and administration team, fostering a culture of partnership, transparency, and accountability across technology and risk groups.

Qualifications

• 10+ years of experience in information security, technology risk management, or IAM engineering domains.
• 5+ years of hands-on experience architecting and maintaining enterprise-scale deployments of Ping / ForgeRock Identity solutions.
• Leadership experience is required.
• Deep technical expertise in identity federation standards, including SAML, OAuth 2.0, OpenID Connect (OIDC), and API security architectures.
• Proven implementation experience leading large-scale modern IAM platform migrations (e.g., transitioning legacy SSO to PingFederate) across complex, regulated financial services or insurance environments.
• Strong working knowledge of application architectures, directory services (Active Directory/LDAP), SDLC, DevOps practices, and CI/CD pipelines as they relate to identity controls.
• Executive presence with a proven ability to communicate effectively with senior leaders, translating complex technical issues into actionable, executive-level insights.
• Bachelor's degree from an accredited college/university in Computer Science, Information Security, or a related field (or equivalent experience).
• Candidate must be authorized to work in the US without company sponsorship.
• The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: 163000-244000 The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

Every day, a day to do right. Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities and employees-continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined. And while how we contribute looks different for each of us, it's these values that drive all of us to do more and to do better every day.