Director of Human Resources - Staffing, Payroll, Benefits & Compliance

Child Care Aware; Richmond (VA); Hybrid; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Aflac Benefits

403(b) Retirement Plan with Employer |

Paid Holidays

Summer Fridays

PTO 15 days

Job summary

HEF is seeking a Director of Human Resources to lead staffing, payroll, benefits, and compliance for a large, mostly part-time workforce across 15 afterschool sites. This hands-on role requires deep HR knowledge, strong interpersonal skills, and meticulous attention to deadlines.

You will manage talent acquisition, onboarding, payroll processing in ADP Workforce Now, benefits administration, and 403(b) retirement plan matters while ensuring childcare licensing compliance and staff-to-student

Qualifications

• Bachelor's degree in HR or related field or equivalent experience.
• 5+ years of progressive HR experience including senior/generalist roles; recruiting experience required.
• Minimum 3 years of payroll administration experience; ADP experience preferred.
• Experience managing employee benefits programs including enrollment cycles, vendor invoicing, COBRA compliance.
• Experience with 403(b) or similar retirement plans, including employer match mechanics and ERISA basics.

Responsibilities

• Lead talent acquisition process: posting, resume review, initial interviews, onboarding and offboarding.
• Administer payroll, benefits, and 403(b) retirement plan administration; ensure accuracy.
• Ensure HR compliance with federal, state, and local laws; maintain licensing records.
• Coordinate daily staffing across 15 afterschool sites; adjust schedules to meet coverage and licensing.
• Collaborate with program leaders on employee engagement and retention initiatives.

Skills

HR law

Staffing

Payroll

Benefits

Compliance

Communication

Organization

Education

Bachelor's degree in HR or related field

SHRM-CP / PHR / CPP certification

Tools

ADP Workforce Now

Job description

Director of Human Resources - Staffing, Payroll, Benefits & Compliance

The Director of Human Resources is HEF's lead HR professional, responsible for staffing, paying, supporting, and ensuring compliance for a large, largely part-time workforce. The role serves approximately 20 full-time and 100 part-time employees across 15 afterschool program sites.
The position combines two areas. It serves as the organization's primary resource for payroll, benefits, retirement plan administration, and employment law compliance. It also manages daily staffing in a fast-paced environment where schedules shift often, and gaps must be solved in real time, while maintaining staff-to-student ratios and childcare licensing requirements.
This role calls for a hands-on professional with strong interpersonal skills, deep knowledge of HR law and best practices, and high accuracy on recurring deadlines. While not directly responsible for programming or supervising staff, the Director is a critical partner to program leaders, ensuring they have the staffing and guidance needed to operate successfully each day.

Recruitment, Onboarding, and Employee Relations

• Manage the talent acquisition process, including posting positions, reviewing resumes, and conducting initial interviews.
• Manage all pre-hire and post-hire onboarding, including payroll, benefits, and new-hire paperwork, and conduct orientation for all full-time and part-time employees.
• Manage the offboarding process, including final pay, benefits termination, and COBRA notices.
• Support performance management by guiding supervisors on goal setting, coaching, performance improvement plans, and corrective actions.
• Support part-time staff and program leaders by answering HR questions, resolving concerns, maintaining thorough documentation, and providing clear, neutral, and consistent policy guidance.
• Implement HR policies and procedures that maintain a positive work environment.
• Collaborate with leadership on employee engagement and retention initiatives, including team-building activities and events.

Recruitment, Onboarding, and Employee Relations

• Manage the talent acquisition process, including posting positions, reviewing resumes, and conducting initial interviews.
• Manage all pre-hire and post-hire onboarding, including payroll, benefits, and new-hire paperwork, and conduct orientation for all full-time and part-time employees.
• Manage the offboarding process, including final pay, benefits termination, and COBRA notices.
• Support performance management by guiding supervisors on goal setting, coaching, performance improvement plans, and corrective actions.
• Support part-time staff and program leaders by answering HR questions, resolving concerns, maintaining thorough documentation, and providing clear, neutral, and consistent policy guidance.
• Implement HR policies and procedures that maintain a positive work environment.
• Collaborate with leadership on employee engagement and retention initiatives, including team-building activities and events.

Payroll and Benefits Administration

• Process payroll accurately and on time for all employees using ADP Workforce Now.
• Manage payroll deductions, tax withholdings, garnishments, and other payroll adjustments.
• Administer employee benefits programs, including enrollments, qualifying life events, and annual open enrollment.
• Coordinate with benefit providers and reconcile monthly benefit invoices.
• Administer the organization's 403(b) retirement plan, including contributions, employer match processing, and vendor coordination.
• Serve as the primary point of contact for employee questions about payroll, benefits, and retirement plans.
• Prepare payroll, benefits, and staffing reports as requested by leadership.

HR Compliance and Records

• Ensure compliance with federal, Virginia, and local employment laws, payroll regulations, reporting requirements, and company policies.
• Monitor compliance with wage-and-hour laws, employee classifications, and leave requirements.
• Maintain childcare licensing compliance for personnel, including background checks, credentials, and required training records.
• Manage employee data and records in ADP Workforce Now, including payroll, benefits, and compliance files.
• Support audits and compliance reviews related to payroll, benefits, and licensing.

Daily Staffing Operations

• Coordinate and adjust daily staffing assignments across 15 afterschool sites to ensure adequate coverage and compliance with safety and licensing requirements.
• Respond in real time to staffing shortages, call-outs, and changing site needs by identifying and deploying available staff.
• Creatively problem-solve staffing challenges while maintaining required staff-to-student ratios and credentialing standards.
• Serve as the primary point of contact for Program Directors on staffing needs and coverage solutions.
• Review timekeeping records to verify the schedules and locations staff work, ensuring accurate time data flows into payroll.

Required Qualifications

Education and Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience in lieu of a degree.
• 5+ years of progressive HR experience, including at least 2 years in a senior or generalist role; recruiting experience required.
• Minimum 3 years of payroll administration experience; ADP experience preferred.
• Experience managing employee benefits programs, including enrollment cycles, vendor invoice reconciliation, and COBRA compliance.
• Experience with 403(b) or similar retirement plans, including contribution limits, employer match mechanics, and ERISA compliance basics.
• Preferred experience with childcare licensing requirements.
• SHRM-CP, PHR, or CPP certification a plus.

Education and Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience in lieu of a degree.
• 5+ years of progressive HR experience, including at least 2 years in a senior or generalist role; recruiting experience required.
• Minimum 3 years of payroll administration experience; ADP experience preferred.
• Experience managing employee benefits programs, including enrollment cycles, vendor invoice reconciliation, and COBRA compliance.
• Experience with 403(b) or similar retirement plans, including contribution limits, employer match mechanics, and ERISA compliance basics.
• Preferred experience with childcare licensing requirements.
• SHRM-CP, PHR, or CPP certification a plus.

Knowledge, Skills and Abilities

• Strong knowledge of federal and Virginia employment law and HR best practices, including FLSA classifications, wage-and-hour rules, and leave requirements.
• Firm understanding of federal and Virginia payroll tax law and filing requirements, including withholding, unemployment insurance, and garnishments.
• High accuracy and attention to detail under recurring deadlines, with strong reconciliation and error-tracing skills.
• Ability to stay calm, focused, and solution-oriented in a fast-paced, high-pressure environment, and to make sound decisions quickly.
• Excellent written and verbal communication, problem-solving, and interpersonal skills.
• Strong organizational and time-management skills, with the ability to balance urgent staffing needs against fixed payroll deadlines.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in HRIS systems (ADP Workforce Now) and Microsoft Office Suite.

$80,000 – $85,000 / year

Health InsuranceDental InsuranceAflac Supplemental Benefits403(b) retirement plan with matchPaid holidaysPaid time off on Summer FridaysPTO - 15 days (tiered with service)

Job Classification

Other

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