Director of Human Resources & Payroll

Premium Service Brands; United States; On-site; USD 150,000 - 190,000; Full time

Job summary

Extraordinary Brands seeks a Director of Human Resources & Payroll to own and oversee HR, payroll, benefits, compliance, leave administration, HR systems, employee relations, recruiting support, and workforce administration across multi-state operations.

Lead HR leadership support, ensure consistent policy application, manage investigations, disciplinary actions, and documentation, and coordinate with ADP or vendors as needed.

Responsibilities

• Lead HR leadership and organizational support across multiple departments and locations.
• Conduct and document investigations involving employee complaints, conduct concerns, and workplace issues.
• Oversee payroll processing for multi-state workforce and coordinate with vendors (e.g., ADP).
• Manage leaves of absence programs including FMLA, ADA, and related requests.
• Support benefits administration, 401(k) plans, open enrollment, and employee communications.

Job description

The Director of Human Resources & Payroll is responsible for the full ownership, execution, coordination, and oversight of all Human Resources, Payroll, Benefits, Compliance, Leave Administration, HR Systems, Employee Relations, Recruiting Support, and Workforce Administration functions across Extraordinary Brands.

HR Leadership & Organizational Support

Support leadership on employee-related decisions, documentation, and compliance concerns

Interpret and apply company policies, procedures, and employment practices consistently across teams and locations

Support organizational structure, handbook, role alignment, compensation discussions, and workforce planning needs

Provide guidance to managers regarding employee performance, conduct, attendance, corrective action, and documentation

Maintain professionalism, confidentiality, and consistency in all employee matters

Support requests and operational needs from multiple departments and leadership teams

Employee Relations & Risk Management

Conduct and document investigations involving employee complaints, conduct concerns, attendance, policy violations, and workplace issues

Prepare disciplinary action documentation, written warnings, corrective action plans, and performance-related documentation

Manage and support termination processes, restructuring discussions, separation coordination, and related documentation

Administer all leave of absence programs including FMLA, ADA, non-FMLA leave, and related leave requests

Support recognition programs including Fringe, anniversaries, and employee communication tracking

Payroll Processing & Administration

Process full-cycle payroll for multi-state workforce operations, corrections and bonus

Process and troubleshoot payroll corrections and employee payroll-related issues

Administer garnishments, child support orders, and payroll deductions

Coordinate with ADP regarding payroll processing issues, setup concerns, and system corrections

Support payroll compliance and reporting requirements

Manage and coordinate relationships with external vendors

Multi-State Compliance & Regulatory Reporting

Ensure compliance with federal, state, and local employment laws, taxes and payroll regulations

Prepare and submit required employer reports and filings as needed to federal and state agencies

Support Department/Bureau of Labor reporting requirements

Monitor wage and hour compliance, employee classifications, and payroll-related compliance issues

Benefits Administration & 401k

Manage employee benefits administration and employee benefit support

Lead open enrollment preparation, setup, employee communication, and coordination

Ensure benefits information is accurately reflected within payroll and ADP systems

Oversee 401(k) administration and employee retirement support

Recruiting, Talent Support & Job Structure

Create, update, and maintain job descriptions aligned with actual duties and organizational needs

Coordinate background checks and pre-employment requirements

Coordinate onboarding processes and employee setup requirements

Ensure completion of onboarding documentation including I-9s, tax forms, payroll setup, benefits enrollment, and handbook acknowledgements

This role currently encompasses responsibilities across multiple HR disciplines, including payroll processing, compliance execution, employee relations, benefits administration, leave administration, HR systems ownership, recruiting support, onboarding coordination, and workforce administration.

The scope of responsibilities reflects a centralized HR function supporting a growing multi-state organization and includes operational ownership typically distributed across several HR and administrative roles.