Director of Human Resources Operations

Virginia's Community College System; Richmond (VA); On-site; USD 95,000 - 113,000; Full time

Job summary

J. Sargeant Reynolds Community College in Virginia seeks a Director of Human Resources Operations to lead day-to-day HR services, ensuring compliant and customer-focused operations that support the college's mission and priorities.

The role oversees employee lifecycle administration, personnel transactions, HR systems, recruitment and onboarding, HR policies, employee relations, reporting, and continuous improvement, partnering with leaders across campuses.

Qualifications

• Progressively responsible experience in HR operations.
• Experience interpreting employment policies, procedures and regulations.
• Experience supervising HR professionals and/or support staff.
• Ability to manage confidential personnel information.
• Strong analytical, organizational, interpersonal, and communication skills.
• Ability to establish effective working relationships with employees, managers and senior leadership.
• Proficiency with HR information systems and Microsoft Office or comparable business applications.

Responsibilities

• Provide strategic and operational leadership for day-to-day HR services at Reynolds Community College.
• Oversee employee lifecycle administration, personnel transactions, HR systems and records, recruitment and onboarding, HR policies and procedures.
• Deliver employee relations support, compliance, reporting, and continuous improvement.
• Serve as a trusted HR partner to college leadership, managers, faculty and staff, promoting service, accountability and inclusion.

Skills

HR operations

Policy interpretation

Staff supervision

Confidentiality

Analytical skills

Interpersonal skills

HRIS

MS Office

Education

Bachelor’s degree

Master’s degree

HR certification

Tools

VCCS

DHRM

Job description

Working Title Director of Human Resources Operations Role Title Human Resource Manager II Role Code 19095-SW FLSA Exempt Pay Band 5 Position Number 28300014 Agency J. Sargeant Reynolds Community College Division J. Sargeant Reynolds Community College (Div) Work Location Henrico - 087 Hiring Range $95,000 - $113,000 based on experience Emergency/Essential Personnel No EEO Category 2-Professionals Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

Sensitive Position Yes Job Description

Reynolds is one of the largest community colleges in Virginia and serves Virginia’s capital city and five nearby counties. Annually, our four campus sites serve approximately 13,000 credit students and provide training for 7,400 students through the Community College Workforce Alliance. Reynolds is committed to hiring and retaining a racially diverse, culturally competent staff at all levels of the organization who reflect the demographics of our students. We also believe in providing an ongoing investment in our faculty and staff to deepen their skills and competencies to serve the full range of our student population.

The Director of Human Resources Operations provides strategic and operational leadership for the day-to-day administration of Human Resources services at Reynolds Community College. The position is responsible for ensuring efficient, accurate, compliant, and customer-focused HR operations that support the college’s mission, workforce, and institutional priorities.

The Director oversees core HR operational functions, including employee lifecycle administration, personnel transactions, HR systems and records, recruitment and onboarding processes, HR policies and procedures, employee relations support, compliance, reporting, and continuous improvement.

The successful candidate will serve as a trusted HR partner to college leadership, managers, faculty, and staff and will promote a culture of service, accountability, inclusion, and operational excellence.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

Required

KSA's/Required Qualifications

• Demonstrated progressively responsible experience in human resources operations.
• Demonstrated experience interpreting and applying employment policies, procedures, and regulations.
• Demonstrated experience supervising HR professionals and/or support staff .
• Demonstrated ability to manage confidential personnel information.
• Strong analytical, organizational, interpersonal, and communication skills.
• Demonstrated ability to establish effective working relationships with employees, managers, and senior leadership.
• Proficiency with HR information systems and Microsoft Office or comparable business applications.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Public Administration, Organizational Development, or a related field.
• Master’s degree in Human Resources, Business Administration, Public Administration, Higher Education Administration, or a related field.
• HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR.
• Experience working in higher education, government, or another public-sector environment.
• Experience with VCCS, DHRM, or comparable state-government HR systems and policies.
• Experience leading HR process‑improvement or HR technology initiatives.
• Experience with employee relations, classification and compensation, recruitment, or HR compliance.

Additional Considerations

• Experience in an academic environment; VCCS experience highly desirable.
• Thrive in a high-paced, intellectual stimulating work environment.
• A demonstrated commitment to inclusivity, intellectual curiosity, and opportunity
• Understand the need to make a business case for change, continuous improvement.

Operation of a State Vehicle No Supervises Employees Yes Required Travel

Will be located or rotated between any of the college campuses.

Additional Information Background Check Statement Disclaimer

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non‑merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.