Director of HR Ops: Payroll & Benefits (Hybrid, DC)

Acrnet; Bethesda (MD); Hybrid; USD 130,000 - 148,000; Full time

Job summary

ASHP in the Washington, DC area is seeking a Director of Human Resources Operations to oversee payroll, benefits, and HR policy administration. The role reports to the CHRO and collaborates on compensation, performance reviews, and retirement plan governance.

The position requires a strong background in payroll and benefits within a sizeable organization, with an emphasis on confidentiality, policy compliance, and cross-functional collaboration.

Qualifications

• Five years of payroll experience.
• Five years of benefits administration experience, preferably in an association environment.
• Three years of experience as a Human Resource Manager.
• Bachelor’s Degree in HR or Business Administration preferred.
• High regard for confidentiality of information.
• Ability to work with all levels of staff in a professional and customer-focused manner.
• Exceptional interpersonal, written, and oral presentation skills.
• Strong organizational skills; ability to prioritize tasks and meet deadlines; good attention to detail.
• Advanced working knowledge of Microsoft Office products.
• Experience with major payroll vendors.

Responsibilities

• Oversees payroll processing and manages annual payroll and workers' compensation audits.
• Manages benefit administration, including enrollments, changes, and terminations through Employee Navigator, vendor sites, and internal databases.
• Resolves claims, reconciles and processes invoices, and keeps records accurate.
• Counsels employees and dependents on health and welfare plans, issues benefit communications and serves as liaison with insurance carriers.
• Manages retirement plan, including annual audit, Form 5500 filings, and the annual ASHP Retirement Plan contribution, meeting all deadlines.
• Administers performance reviews and the annual bonus calculation, and guides supervisors through the process.
• Manages the Transportation Benefit program and HR offsite records storage
• Supervises HR Generalist and their activities.
• Develops goals and objectives for the Office in conjunction with the CHRO. Fosters efficiencies in processes and procedures throughout all Human Resources operations.
• Partners with the CHRO to set office goals, improve HR processes, flag potential problems, and recommend solutions.
• Performs other duties as assigned.

Skills

Payroll processing

Benefits administration

HR management

Interpersonal communication

Confidentiality

Microsoft Office

Education

Bachelor’s Degree in HR or Business Administration

Tools

Microsoft Office

Employee Navigator

Job description

ASHP in the Washington, DC area is seeking a Director of Human Resources Operations to oversee payroll, benefits, and HR policy administration. The role reports to the CHRO and collaborates on compensation, performance reviews, and retirement plan governance.

The position requires a strong background in payroll and benefits within a sizeable organization, with an emphasis on confidentiality, policy compliance, and cross-functional collaboration.