Director of Housekeeping

OUTRIGGER Hospitality Group; Honolulu (HI); On-site; USD 85,000 - 91,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Sick leave

Vacation leave

401K retirement plan

Recognition programs

Employee assistance program

Hotel employee discounts

Training and development

Job summary

Outrigger Resorts & Hotels is seeking a results‑oriented leader to manage housekeeping, pool, and public area operations at our Hawai‘i properties. You will drive service quality while controlling costs and ensuring safety standards across multiple areas.

The role requires a Bachelor’s degree in Travel Industry Management or equivalent, plus at least 3 years of supervisory housekeeping experience. Competitive salary with strong benefits and growth opportunities within the Outrigger family.

Qualifications

• Bachelor’s Degree required with 3+ years supervisory and operational housekeeping experience.
• Experience managing housekeeping, pool and public area operations preferred.
• Strong administrative skills for scheduling, payroll, and evaluations.

Responsibilities

• Manage and supervise housekeeping, pool and public area operations to ensure quality guest services.
• Coordinate with management and other departments to implement housekeeping maintenance and quality control programs.
• Assist with property inspections and safety compliance.
• Perform administrative duties including scheduling, payroll documentation, duty assignments, occupancy forecasts, linen inventories, and evaluations.

Skills

Housekeeping mgmt

Supervisory exp

Operations leadership

Education

Bachelor’s Degree in Travel Industry Management

Job description

Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Work in a company where people truly believe in what they’re doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends.

Manage and supervise the housekeeping, pool and public area operations ensuring quality guest services while maintaining operating expenses and meeting budgeted guidelines. Coordinate with management and other department heads to develop and implement housekeeping preventative maintenance and quality control programs. Assists with hotel property inspections of the building’s interior and exterior and compliance with safety standards. Perform administrative duties including employee scheduling, payroll documentation, assignment of duties, occupancy forecasts, linen inventories, and employee evaluations and counseling.

Minimum Requirements

Bachelor’s Degree required. Degree in Travel Industry Management or an equivalent combination of education and experience from which comparable job knowledge and skills can be acquired. 3 years supervisory and operational experience with housekeeping operations is required.

Come Work Here!

While base pay starts at $85,000- $91,000, there is potential for a higher salary based on factors such as applicant skill, experience, education.

Health Insurance (Dental, Medical, Prescription, Vision)

Paid Holidays, Sick, Vacation and Medical Leave

Retirement Plan (401K)

Recognition and Award Programs

Employee Assistance Program

Discounted Hotel Rates

And many opportunities for growth through our training and development programs!

• please note that benefits may vary depending on position or property