Director of Golf Operations — Lead 5‑Course System & Growth

Baltimore County Golf; Towson (MD); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Life Insurance

Pension plan

Tuition reimbursement

Free golf benefits

Discounts & merchandise

Food & beverage

Job summary

Baltimore County Golf is seeking an experienced Director of Golf Operations to provide strategic and operational leadership across five courses and four facilities in Maryland. You will drive golf operations, food and beverage, instructional programming, player development, and merchandising to elevate the customer experience.

The role requires a Class A PGA Membership and at least seven years of progressive golf management experience, along with strong financial and leadership skills.

Qualifications

• Class A PGA Membership required.
• Minimum of seven years of progressively responsible golf operations management experience as a Head Golf Professional or beyond.
• Demonstrated experience managing employees, budgets, revenue programs, vendors, and customer-facing operations.

Responsibilities

• Provide leadership and oversight for golf operations across all BCRA golf facilities.
• Direct and develop Head Golf Professionals, managers, and golf operations staff.
• Establish consistent operating standards, policies, pricing, programs, and customer service expectations.
• Develop and manage annual operating budgets, revenue projections, capital needs, and financial performance.
• Monitor rounds, revenue, expenses, utilization, and other key performance indicators.
• Lead system-wide marketing initiatives, website content, digital communications, promotions, and online reputation management.

Skills

Leadership

Budgeting

Customer service

Vendor management

Strategic planning

Education

Bachelor's degree

Job description

Baltimore County Golf is seeking an experienced Director of Golf Operations to provide strategic and operational leadership across five courses and four facilities in Maryland. You will drive golf operations, food and beverage, instructional programming, player development, and merchandising to elevate the customer experience.

The role requires a Class A PGA Membership and at least seven years of progressive golf management experience, along with strong financial and leadership skills.