Director of Global Operations Digital Transformation

Lam Research; Fremont (CA); Hybrid; USD 155,000 - 324,000; Full time

Benefits offered by this job

On-site Flex

Virtual Flex

Job summary

Lam Research seeks a senior leader to drive the strategic evolution of Global Planning & Operations and lead digital business transformation initiatives across order management, planning, and fulfillment. You will build a multi-year roadmap, define technology priorities with IT, and champion data governance across a global organization.

You’ll develop executive dashboards, leverage analytics for demand prioritization and backlog optimization, and deliver strategic recommendations to leadership.

Qualifications

• Bachelor's degree in a relevant field required
• 12+ years of semiconductor operations, supply chain, customer operations, business planning, or order management
• 5+ years of leadership experience managing global teams and complex business processes
• Extensive knowledge of semiconductor manufacturing, planning, fulfillment, and customer operations
• Experience leading enterprise-scale transformational initiatives and system implementations
• Exceptional analytical, problem-solving, and executive communication skills

Responsibilities

• Develop and execute a multi-year roadmap for digital transformation across order management, planning, and fulfillment.
• Drive adoption of AI, automation, advanced analytics, and workflow technologies to improve operational performance and decision-making.
• Partner with IT and business leaders to define technology priorities, investment plans, and transformation strategies.
• Influence cross-functional decision-making by representing the business perspective, needs, and priorities.
• Champion data governance, business process standardization, and enterprise-wide process integration.
• Establish KPIs and governance models to measure transformation success and operational effectiveness.
• Develop operational dashboards and executive reporting capabilities.
• Leverage advanced analytics to drive demand prioritization, customer segmentation, backlog optimization, and fulfillment performance.
• Deliver actionable insights regarding customer commitments, capacity utilization, inventory exposure, revenue risks, and operational trends.
• Provide strategic recommendations to executive leadership based on business intelligence and data.
• Build and lead a global organization spanning order management, business operations, and transformation teams.
• Develop talent, succession plans, and organizational capabilities in a rapidly changing environment.
• Foster accountability, customer focus, innovation, and continuous improvement.

Skills

Leadership

Analytical thinking

Executive communication

Cross-functional collaboration

Education

Bachelor's degree in Business, Supply Chain, Operations Management, Engineering, Information Systems, or related field

MBA or advanced degree

Tools

SAP S/4HANA

Kinaxis

Job description

Lam Research seeks a senior leader to drive the strategic evolution of Global Planning & Operations and lead digital business transformation initiatives across order management, planning, and fulfillment. You will build a multi-year roadmap, define technology priorities with IT, and champion data governance across a global organization.

You’ll develop executive dashboards, leverage analytics for demand prioritization and backlog optimization, and deliver strategic recommendations to leadership.