Director of Financial Aid

ivytech; South Bend (IN); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness

Retirement plan

Paid time off

Tuition assistance for employees and a

Educational Benefits

Paid professional development

Job summary

Ivy Tech Community College South Bend/Elkhart Campus seeks a Director of Financial Aid to lead the campus' financial aid and veterans affairs operations. The role oversees FAFSA assistance, verification, and paid status processes, and coordinates with campus enrollment services and student success staff.

Responsibilities include administering Federal Work-Study, scholarships, and emergency aid; supervising the Assistant Director of Financial Aid and Financial Aid Advisor; and fostering inclusive

Qualifications

• Bachelor's degree required; master's preferred.
• Three or more years' experience administering financial aid programs.
• Supervisory experience preferred.
• NASFAA Professional Credentials or Certified Financial Aid Administrator designation preferred.
• Must demonstrate ability to build and maintain strong, authentic relationships.
• Strong organizational skills and superior attention to detail.

Responsibilities

• Directs and manages key financial aid and veterans affairs processes at the campus.
• Lead efforts on campus to assist students with FAFSA filing, resolving financial aid issues, verification, and obtaining paid status before classes.
• Support veteran students with their educational benefits.
• Administer and fully utilize the Federal Work-Study Program.
• Administer scholarships including Ivy Tech Grant and Ivy Tech Scholarship and organize campus scholarship committees.
• Review emergency aid requests with campus offices.
• Organize SAP appeals committees.
• Manage campus unusual and special circumstances review process.
• Conduct financial aid outreach to current and prospective Ivy Tech students in the local community.
• Establish relationships with campus personnel and work with enrollment services and student success staff.
• Coordinate efforts with processing hubs for Financial Aid and Veteran benefits.

Skills

Relationship building

Organizational skills

Project management

Diversity & inclusion

Education

Bachelor's degree

Master's degree preferred

NASFAA credential or CFAA designation preferred

Job description

Under the direction of the Executive Director of Campus Financial Aid Operations and Vice Chancellor of Student Affairs, the Director of Financial Aid will lead the financial aid and veterans affairs operation at the South Bend/Elkhart Ivy Tech Community College Campus.

MAJOR RESPONSIBILITIES

• Directs and manages key financial aid and veterans affairs processes at the campus:
• Lead efforts on campus to assist students with filing their Free Application for Federal Student Aid (FAFSA), resolving financial aid issues, completing verification, and getting into a paid status before the start of classes.
• Support veteran students with their educational benefits.
• Administer and fully utilize the Federal Work-Study Program.
• Administer scholarships and institutional aid, including the Ivy Tech Grant and the Ivy Tech Scholarship, and organize campus scholarship committees.
• Review emergency aid requests in conjunction with other campus offices.
• Organize and serve on the campus Satisfactory Academic Progress (SAP) appeals committees.
• Manage the campus unusual and special circumstances review process.
• Conduct financial aid outreach to current Ivy Tech students and prospective Ivy Tech students in the local community.
• Establish effective relationships with key campus personnel and work closely with campus enrollment services and student success staff members.
• Coordinate efforts with the Financial Aid and Veteran and Military Benefits processing hubs.

SUPERVISION RECEIVED: Primary supervision received by the Executive Director of Campus Financial Aid Operations.

MATRIX MANAGEMENT: On-campus supervision received by Vice Chancellor of Student Affairs.

SUPERVISION GIVEN: Assistant Director of Financial Aid (2), Financial Aid Advisor

HIRING RANGE: $70,000-75,000

EDUCATION AND EXPERIENCE

• Bachelor's degree required. Master's degree preferred.
• Three or more years' experience administering financial aid programs.
• Supervisory experience preferred.
• NASFAA Professional Credentials or Certified Financial Aid Administrator (FAAC®) designation preferred.
• Must demonstrate ability to build and maintain strong, authentic relationships.
• Strong organizational skills and superior attention to detail required.
• Proven success simultaneously managing multiple projects and initiatives required.
• Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

• Health & Wellness
• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
• Dental plan with no-cost preventive services and coverage for orthodontia
• Vision plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
• Wellness program with opportunities to earn $250 in Wellness Rewards
• Flexible Spending Accounts for healthcare (limited purpose) and dependent care
• Retirement & Financial Security
• 10% employer retirement contribution, fully vested after two years
• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
• Short-term and long-term disability benefits
• Educational Benefits
• Fee remission for employees, spouses, and dependent children
• Tuition assistance for undergraduate, graduate, and doctoral programs
• Paid professional development opportunities
• Work-Life Balance
• Generous paid time off, including vacation, sick leave, holidays, and winter recess
• Flexible work arrangements where available
• Paid childbirth recovery leave (8 weeks)
• Paid parental leave (4 weeks)
• Additional Perks
• Eligibility for Public Service Loan Forgiveness
• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future-because when our employees thrive, our students and communities thrive too.

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits .

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment witho