Assistant Director of Financial Aid

Ivy Tech Community College of Indiana; Fort Wayne (IN); Sur place; USD 38 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health & Wellness benefits

Dental plan

Vision plan

Employee Assistance Program

Wellness rewards

Retirement plan

Tuition assistance

Paid time off

Résumé du poste

Ivy Tech Community College in Fort Wayne, Indiana is seeking an Assistant Director of Financial Aid to supervise department staff, coordinate aid processing, and disburse funds in partnership with the Bursar’s Office.

The role supports the Kosciusko and Fort Wayne campuses, oversees student financial literacy programs, and requires an associate degree with relevant experience; bachelor’s degree is preferred. Salary is listed with competitive benefits.

Qualifications

• An associate degree or industry related certification along with three (3) to four (4) years' related work experience.
• Direct experience in customer service or Higher Education in one of the following areas: registration, records, financial aid, or admissions.
• Bachelor's degree is preferred.

Responsabilités

• Coordinate the college's federal work study program on campus and off-site.
• Collaborate with non-profit agencies to create FWS opportunities for students.
• Counsel students on availability of financial assistance and assist with FAFSA completion.
• Process applications for Pell grants, student/parent loans, and verification processes.
• Package financial aid awards, disburse funds, and report on aid programs.
• Maintain accurate electronic records for student aid applicants and assist in required reporting.
• Monitor academic progress and enforce standards of progress.
• Assist with awarding Ivy Tech Foundation scholarships and outreach to students.
• Monitor scholarship software and annual updates.
• Ensure FERPA compliance in all activities.
• Communicate policy changes to Fort Wayne and Kosciusko campuses.
• Maintain financial aid data on the Banner platform.
• Process forms for external agencies including housing, FSA forms, and Workforce Development.
• Assist in campus workshops like College Goal Sunday and FAFSA nights.
• Other duties as assigned.

Connaissances

Customer service

Higher Education experience

Formation

Associate degree or equivalent

Bachelor's degree preferred

Description du poste

Provide general financial aid counseling to students. The Assistant Director of Financial Aid will assist the department with processing all aid eligible programs. Specific day-to-day responsibilities will include supervision of the overall operation of department staff, work- study students, coordinating aid processing, authorization, and disbursement processes with Bursar’s Office. Position entails managing the College’s student financial literacy programs and continually updating information that can assist prospective and current students through a seamless financial aid process for the Kosciusko and Fort Wayne campuses. This position will service the Fort Wayne Service area with a minimum of one day per week at the Kosciusko Campus. Salary Range: $38,289-$59,805. Compensation will be commensurate with the requirements of the position and the candidate’s relevant experience and education

Major Responsibilities:

• Assist with coordination of the college’s federal work study program for on campus and off-site community service positions.
• Collaborate with non-profit agencies to bring various FWS opportunities to our student population.
• Provide both individual and group counseling regarding availability of financial assistance, explain the FAFSA application process and assist with completing of applications.
• Process applications and other materials related to financial assistance, including Pell grant, student/parent loan applications, and assist students with verification processes to determine student eligibility.
• Package financial aid awards, disburse funds, notify students and agencies of disbursements and process necessary reports related to federal, state, and institutional aid programs.
• Maintain accurate electronic records for student aid applicants and helps in collecting data for required reporting.
• Monitor and enforce academic standards of progress.
• Assist with awarding scholarships established by Ivy Tech Foundation. This will include outreach to students.
• Monitor scholarship software and annual updates as required.
• Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).
• Communicate financial aid policy and procedure changes effectively to the Fort Wayne and Kosciusko campuses.
• Maintain and update financial aid data on the Banner platform.
• Process forms for external agencies including forms for housing, FSA Income and Expense forms, Workforce Development and Vocational Rehabilitation.
• Assist in workshops such as College Goal Sunday, high school Financial Aid Nights, orientations and other activities on campus designed for students and outside entities.
• The above list of duties is not an exhaustive list. Other duties associated with the position may be assigned.

Minimum Qualifications:

• An associate degree or industry related certification along with three (3) to four (4) years' related work experience.
• Direct experience in customer service or Higher Education in one of the following areas: registration, records, financial aid, or admissions.
• Bachelors preferred.

Preferred Qualifications:

• Degree preferably in a business discipline or public administration.
• Demonstrated leadership qualities preferred.
• Experience with financial aid information systems preferred.
• Supervisory experience preferred.

Other Requirements:

• Official college transcripts required upon hire.
• All offers of employment are contingent upon an acceptable criminal background check.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff.

Benefits:

• Health & Wellness Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
• Dental plan with no-cost preventive services and coverage for orthodontia
• Vision plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
• Wellness program with opportunities to earn $250 in Wellness Rewards
• Flexible Spending Accounts for healthcare (limited purpose) and dependent care
• Retirement & Financial Security 10% employer retirement contribution, fully vested after two years
• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
• Short-term and long-term disability benefitsEducational Benefits Fee remission for employees, spouses, and dependent children
• Tuition assistance for undergraduate, graduate, and doctoral programs
• Paid professional development opportunities
• Work‑Life Balance Generous paid time off, including vacation, sick leave, holidays, and winter recess
• Flexible work arrangements where available
• Paid childbirth recovery leave (8 weeks)
• Paid parental leave (4 weeks)
• Additional Perks Eligibility for Public Service Loan Forgiveness
• Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

At Ivy Tech, you’ll be part of something bigger, where collaboration fuels innovation, learning is a shared journey, and meaningful goals become life-changing achievements. As Indiana’s only full-fledged community college, we’re deeply rooted in our mission to empower students, strengthen communities, and support one another every step of the way. No matter your role, you’ll be valued, supported, and inspired because here, people come first. Our faculty and staff are united by purpose, driven by passion, and proud of the difference we make together. Join a team where your work matters. Discover your potential. Make your impact. Ivy Tech is the largest singly accredited community college system in the nation. Providing education across Indiana, we motivate and inspire students as they pursue their futures. To achieve this, it takes a community of over 6,500 employees in 75 locations.

Competitive benefits and professional development programs The most advanced technologies in our classrooms and training facilities Collaborative and innovative culture with a focus on creativity and employee belonging Commitment to adapting to meet Indiana's workforce needs and fostering a sustainable, inclusive workplace

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits. Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.