Director of Field Effectiveness & Strategy (Hybrid)

Vertex Pharmaceuticals Incorporated; Boston (MA); Hybrid; USD 180,000 - 280,000; Full time

Benefits offered by this job

Annual bonus and equity awards

Medical, dental and vision benefits

Generous paid time off

Educational assistance

Commuting subsidy

401(k)

Matching charitable donations

Job summary

Vertex Pharmaceuticals Incorporated is seeking a Director, Field Effectiveness to maximize field impact and commercial performance. You will lead a team responsible for targeting, incentive design, account planning, and field analytics in a cross-functional, matrixed environment.

The role requires strategic leadership, analytical rigor, team development, and strong stakeholder management to shape field strategies and drive ROI across BU leadership and field teams.

Qualifications

• Bachelor's degree in business, life sciences, analytics or related field.
• 10+ years in commercial operations, sales ops, or field effectiveness within biopharma or healthcare.
• 5+ years of people leadership including developing teams and managers.
• Experience partnering with senior BU and Commercial leaders.
• Deep expertise in targeting, incentive compensation, account planning, or field ops.

Responsibilities

• Lead and develop a team of Associate Directors and Sr Managers driving field effectiveness strategies.
• Serve as senior leader for field effectiveness solutions and innovation (targeting, incentives, analytics).
• Advise BU and Commercial leaders on field performance, opportunities and risks.
• Establish and monitor KPIs to improve ROI and execution.
• Use data and insights to optimize sales force productivity and resource allocation.
• Align with Customer Strategy & Execution to translate objectives into field solutions.
• Oversee account planning frameworks, tools, and expectations for strategic planning.
• Drive cross-functional alignment across Commercial Ops, Analytics, Marketing, Finance, HR, IT.

Skills

Targeting strategy

Incentive design

Account planning

Field performance analytics

Leadership

Cross-functional collaboration

Education

Bachelor's degree

Job description

Vertex Pharmaceuticals Incorporated is seeking a Director, Field Effectiveness to maximize field impact and commercial performance. You will lead a team responsible for targeting, incentive design, account planning, and field analytics in a cross-functional, matrixed environment.

The role requires strategic leadership, analytical rigor, team development, and strong stakeholder management to shape field strategies and drive ROI across BU leadership and field teams.