Director of Facilities

PruittHealth; Raleigh (NC); Hybrid; USD 110,000 - 170,000; Full time

Job summary

PruittHealth seeks a Director of Facilities to oversee the Oaks at Whitaker Glen’s facility operations, including maintenance, life safety compliance, capital planning, and administration of the TELS system. You will lead the Facility Services team, manage budgets, and coordinate refurbishment projects to ensure safety, reliability, and high resident satisfaction.

You will supervise building systems, ensure regulatory readiness, and partner with On-site contractors to support turnover schedules

Qualifications

• Bachelor’s degree in Facilities Management, Engineering, Construction Management, Business Administration, or related field preferred.
• Minimum 7 years of progressive facilities leadership experience in senior living, healthcare, hospitality, or multi-building campus environments.
• 5 years of progressive facilities leadership experience, preferably in senior living, healthcare, hospitality, or a multi-building campus environment.

Responsibilities

• Lead and develop the Facility Services team while promoting safety, accountability, and customer service.
• Oversee maintenance of building systems including HVAC, electrical, plumbing, generators, fire protection, elevators, security, and building automation.
• Ensure compliance with federal, state, local, and life safety regulations and maintain survey readiness.
• Develop and manage departmental operating and capital budgets and oversee vendor contracts and service agreements.
• Lead capital improvement, renovation, and construction projects from planning through completion.
• Oversee campus grounds, exterior maintenance, and overall appearance of the community.
• Coordinate refurbishment timelines and move-in readiness with the Member Services team.
• Monitor budgets, contractor performance, project schedules, and resident satisfaction related to refurbishment projects.
• Monitor and administer the TELS maintenance management system and generate operational analytics.

Education

Bachelor’s degree in Facilities Management

Job description

Job Description - Director of Facilities (2612030)

Director of Facilities - 2612030

Description

JOB PURPOSE:

Provides leadership and oversight for all facility operations within the Oaks at Whitaker Glen. Responsible for maintenance operations, life safety compliance, capital planning, grounds, contractor management, residential refurbishment projects, and administration of the TELS maintenance management system.

KEY RESPONSIBILITIES:

• Lead and develop the Facility Services team while promoting a culture of safety, accountability, and exceptional customer service.
• Oversee maintenance of all building systems including HVAC, electrical, plumbing, generators, fire protection, elevators, security, and building automation systems.
• Ensure compliance with all federal, state, local, and life safety regulations and maintain survey readiness.
• Develop and manage departmental operating and capital budgets and oversee vendor contracts and service agreements.
• Lead capital improvement, renovation, and construction projects from planning through completion.
• Oversee campus grounds, exterior maintenance, and overall physical appearance of the community.
• Serve as the primary liaison with on-site contractors performing residential refurbishments and unit renovations.
• Partner with the Director of Member Services to coordinate apartment turnover schedules, refurbishment timelines, quality inspections, and move-in readiness.
• Monitor renovation budgets, contractor performance, project schedules, and resident satisfaction related to refurbishment projects.
• Serve as administrator and subject matter expert for the TELS maintenance management system.
• Monitor work order completion, preventive maintenance compliance, response times, asset management, and departmental performance metrics through TELS.
• Prepare reports and operational analytics for executive leadership and recommend process improvements.
• Participate in emergency preparedness planning and provide leadership during emergencies and after-hours events.

PERFORMANCE INDICATORS:

• Work order response and completion times
• Resident satisfaction with facility services
• Capital project delivery within budget and timeline
• Refurbishment turnaround performance
• Regulatory compliance and life safety readiness
• Employee engagement and retention

Qualifications

EDUCATION:

Bachelor’s degree in Facilities Management, Engineering, Construction Management, Business Administration, or related field preferred. Minimum 7 years of progressive facilities leadership experience, preferably in senior living, healthcare, hospitality, or a multi‑building campus environment.

EXPERIENCE:

5 years of progressive facilities leadership experience, preferably in senior living, healthcare, hospitality, or a multi‑building campus environment preferred.

Family Makes Us Stronger.

Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

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