Director of Facilities

PruittHealth; North Carolina; On-site; USD 95,000 - 130,000; Full time

Job summary

The Oaks at Whitaker Glen in Raleigh, NC, part of PruittHealth, seeks a seasoned Director of Facility Services to lead maintenance operations, life safety compliance, capital planning, and vendor management.

The role oversees HVAC, electrical, plumbing, fire protection, and building automation systems, ensuring survey readiness and exceptional resident service.

Join a team focused on safety, efficiency, and refurbishment projects, with strategic budgeting and performance analytics.

Qualifications

• Bachelor’s degree in a related field is preferred.
• Minimum 7 years of progressive facilities leadership experience.

Responsibilities

• Lead and develop the Facility Services team while promoting safety, accountability, and customer service.
• Oversee maintenance of all building systems including HVAC, electrical, plumbing, generators, fire protection, elevators, security, and building automation.
• Ensure compliance with all regulations and maintain survey readiness.
• Develop and manage departmental operating and capital budgets and oversee vendor contracts and service agreements.
• Lead capital improvement, renovation, and construction projects from planning through completion.
• Oversee campus grounds, exterior maintenance, and overall physical appearance of the community.
• Coordinate refurbishment timelines and quality inspections with on-site contractors and the Director of Member Services.
• Monitor renovation budgets, contractor performance, project schedules, and resident satisfaction.

Skills

Facilities leadership experience

Education

Bachelor’s degree in Facilities Management, Engineering, Construction Management, Business Administration, or related field

Job description

Job Purpose

Provides leadership and oversight for all facility operations within the Oaks at Whitaker Glen. Responsible for maintenance operations, life safety compliance, capital planning, grounds, contractor management, residential refurbishment projects, and administration of the TELS maintenance management system.

Key Responsibilities

• Lead and develop the Facility Services team while promoting a culture of safety, accountability, and exceptional customer service.
• Oversee maintenance of all building systems including HVAC, electrical, plumbing, generators, fire protection, elevators, security, and building automation systems.
• Ensure compliance with all federal, state, local, and life safety regulations and maintain survey readiness.
• Develop and manage departmental operating and capital budgets and oversee vendor contracts and service agreements.
• Lead capital improvement, renovation, and construction projects from planning through completion.
• Oversee campus grounds, exterior maintenance, and overall physical appearance of the community.
• Serve as the primary liaison with on-site contractors performing residential refurbishments and unit renovations.
• Partner with the Director of Member Services to coordinate apartment turnover schedules, refurbishment timelines, quality inspections, and move-in readiness.
• Monitor renovation budgets, contractor performance, project schedules, and resident satisfaction related to refurbishment projects.
• Serve as administrator and subject matter expert for the TELS maintenance management system.
• Monitor work order completion, preventive maintenance compliance, response times, asset management, and departmental performance metrics through TELS.
• Prepare reports and operational analytics for executive leadership and recommend process improvements.
• Participate in emergency preparedness planning and provide leadership during emergencies and after-hours events.

Perormance Indicators

• Preventive maintenance completion rates
• Work order response and completion times
• Resident satisfaction with facility servicesCapital project delivery within budget and timeline
• Refurbishment turnaround performance
• Regulatory compliance and life safety readiness
• Employee engagement and retention

Education

Bachelor’s degree in Facilities Management, Engineering, Construction Management, Business Administration, or related field preferred. Minimum 7 years of progressive facilities leadership experience, preferably in senior living, healthcare, hospitality, or a multi-building campus environment.

Experience

5 years of progressive facilities leadership experience, preferably in senior living, healthcare, hospitality, or a multi-building campus environment preferred.

Family Makes Us Stronger.

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We are eager to connect with you! to get started at PruittHealth!

As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.

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Primary Location

North Carolina-Raleigh

Schedule

Full-time

Shift

1st Shift

Job Posting

Sep 22, 2026, 3:30:49 PM

Work Locations

The Oaks at Whitaker Glen