Director of Environmental Services

Yona Eagle; Hyattsville (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Life insurance

401k plan

Paid time off

Employee assistance program

Wages on demand

Discounts & wellness

Career growth

Job summary

Yona Eagle in Hyattsville, MD seeks an Environmental Services Manager to lead housekeeping and laundry in a skilled nursing facility. You will plan, organize, and direct operations to ensure sanitary, safe, and high-quality resident care.

The role requires a four-year degree, healthcare housekeeping experience, and strong leadership. You will manage staff, budgets, compliance, and relationships across departments to maintain survey readiness and resident satisfaction.

Qualifications

• Four year college degree and equal related experience strongly desired; high school diploma/GED required.
• Two years experience in housekeeping services in a healthcare environment and personnel supervision is desired.
• Skilled in motivating and supervising staff members
• Excellent interpersonal skills, customer service and quality attitude
• Ability to work under pressure and meet established goals and objectives
• Public speaking skills
• Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
• Ability to interact positively with residents, client and other personnel and the public
• Ability to work all shifts as needed
• Proficient in Windows based office software including Microsoft Word, Excel, PowerPoint and Outlook
• Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds

Responsibilities

• Interviews, hires and orients housekeeping, floor care, and laundry staff
• Trains workers in housekeeping, laundry, and floor care procedures and proper operation and maintenance of equipment
• Plans, organizes, directs, coordinates and supervises functions and activities of the departments
• Supervises and evaluates the quality of work completed by department employees
• Maintains an environment that is in sanitary, attractive and in orderly condition
• Forecasts and plans the purchase of cleaning supplies, chemicals and equipment
• Plans work and staffing schedules to ensure adequate services are rendered
• Maintains proper staffing levels
• Maintains required records including inventory, compliance, income/expense, and personnel records
• Conducts regular management staff meetings and communicates with members of other departments to coordinate housekeeping activities
• Manages a cost-effective program to budget
• Maintains the department to be survey-ready at all times, assuring the department operates within federal, state, and local regulations
• Maintains excellent relations with residents, visitors, and all community departments
• Actively participates in facility meetings and committees
• Follows all Company policies and procedures
• Promotes the professional growth and development of the entire departmental team
• Conducts quality assurance rounds and inspections to ensure current quality controls and methodologies are suitable and sustainable
• Reports monthly initiatives, goals, and accomplishments
• Promotes and monitors resident satisfaction
• Performs the job assignments of a housekeeper, laundry worker or floor care technician as necessary
• Other job duties as assigned by the supervisor

Skills

Motivating staff

Supervising staff

Interpersonal skills

Customer service

Public speaking

Stress management

Administrative skills

Organizational skills

Education

Bachelor's degree or higher

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Yona Eagle in Hyattsville, MD seeks an Environmental Services Manager to lead housekeeping and laundry in a skilled nursing facility. You will plan, organize, and direct operations to ensure sanitary, safe, and high-quality resident care.

The role requires a four-year degree, healthcare housekeeping experience, and strong leadership. You will manage staff, budgets, compliance, and relationships across departments to maintain survey readiness and resident satisfaction.