Director of Environmental Services

HCA Healthcare; Denton (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with match

Tuition assistance

Employee Stock Purchase Plan

Career development

Job summary

The Director Environmental Services at Medical City Denton leads the department, directing operations to maintain a sanitary, aseptic environment while meeting policy standards, regulatory requirements, and hospital safety goals; collaborates with senior leadership to align on quality metrics and cost control.

You will drive improvements, manage budget and staffing, ensure patient satisfaction goals, oversee vendor contracts, mentor staff to deliver high-quality service across patient and

Qualifications

• High School Diploma or GED required.
• Minimum of five years’ experience in managing environmental services.
• Knowledge of hospital and healthcare operations preferred.
• Knowledge of hospital financial metrics preferred.
• Certified Healthcare Environmental Services Professional (CHESP) preferred.

Responsibilities

• Evaluates systems and processes; initiates improvements and reports to upper management.
• Ensures compliance with current policies, procedures and regulatory standards (TJC, OSHA, EEOC).
• Promotes ethical business practices per Corporate Integrity program and policies.
• Directs operations to provide an aseptic, aesthetically pleasing environment.
• Leads daily Environmental Services operations across patient and non-patient areas.
• Prepares department records, reports and analyses, including bed management turnaround times.
• Promotes patient interactions to meet or exceed HCAHPS goals.
• Oversees staff training, competency assessments and performance reviews.
• Manages department budget and cost controls; ensures efficient use of resources.
• Directs vendor management and procurement of supplies to meet department needs.

Skills

Leadership

Operations management

Regulatory compliance

Budget management

Staff development

Quality improvement

Education

CHESP certification

Job description

This position is incentive eligible.

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Director of Environmental Services today with Medical City Denton.

Job Summary And Qualifications

The Director Environmental Services leads, directs and manages the operations and activities of the Environmental Services Department within assigned hospital and hospital department/campus locations. Director provides consistent, high-quality service in a sanitary environment while ensuring State, Local, Federal and Joint Commission regulations, established policies and procedures and department standards of performance are met.

What you will do in this role includes:

• Evaluates existing systems and processes, initiates change and improvements and makes suggestions to upper management.
• Demonstrates knowledge and ensures compliance with all current policies, procedures and regulatory standards (TJC, OSHA, EEOC and others) within all Environmental Services areas.
• Consistently demonstrates the organization's commitment for and adherence to sound ethical business practices in accordance with the Corporate Integrity and Compliance Program, annual work plan and established policies and procedures.
• Directs the effective operation of all Environmental Services activities in the organization to provide for an aseptic and aesthetically pleasing environment through coordinating and supervising all functions of the department.
• Leads, directs and manages the daily operations of the Environmental Services Department encompassing but not limited to all patient and non-patient areas of assigned square footage.
• Prepares or directs the preparation of department records as well as recurring and special reports and analyses indicating bed management turnaround times and so forth as required/requested.
• Assumes accountability for promoting consistent, positive patient interactions in an effort to meet or exceed HCAHPS goals.
• Maintains a patient-first philosophy and engages in service recovery when necessary.
• Supports the development and implementation of strategies to elevate the patient's experience.
• Directs the effective operation of all Environmental Services activities in the organization to provide for an aseptic and aesthetically pleasing environment through coordinating and supervising all functions of the department.
• Responsible for providing high-quality service to, and acting as liaison with, patients and their representatives, physicians and employees.
• Ensures full and timely compliance with staff development to include training and education, competency assessment and performance reviews.
• Provides for a well-trained and competent staff through supervision and coordination in relation to all departmental activities.
• Utilizes leadership responsibilities in directing the Environmental Services supervisory staff.
• Achieves Employee Engagement goals and objectives.
• Leads others to accomplish organizational goals and objectives; provides meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement.
• Responsible for staff performance and the accomplishment of departmental responsibilities in accordance with corporate, hospital, department and safety policies and procedures to meet both company and regulatory requirements.
• Provides for new and innovative services and systems through up-to-date information about new high-quality products, safety equipment and time saving methods.
• Directs the purchase of chemical supplies, equipment, linen and other supplies to meet the needs of assigned hospital and hospital/department campus.
• Manages department productivity to assigned goals and objectives to maximize operational efficiency, optimum use of resources and cost minimization.
• Manages costs to achieve Net Spend per APD goals and objectives.
• Produces and manage Department Budget to include accurate and timely GL coding.
• Manages and maximize the compliance of HealthTrust contracted vendors.
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

What qualifications you will need:

• High School Diploma or GED Required
• Minimum of five years’ experience in managing environmental services Required
• Knowledge of hospital and healthcare operations Preferred
• Knowledge of hospital and healthcare financial metrics Preferred
• Certified Healthcare Environmental Services Professional (CHESP) preferred

Benefits

Medical City Denton, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

HealthTrust Supply Chain is a critical part of HCA Healthcare’s strategy. Our focus is to improve performance and reduce costs. We do this by joining non-clinical and administrative functions. HealthTrust Supply Chain best practice methodologies. We develop, apply and monitor cost-efficient initiatives and programs for HCA Healthcare. By improving facility efficiency, medical professionals can focus on our mission - patient care.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.